不要搞错我的意思,这里是个豪酒店,里Old Town大概3、4英里。但看起来是个繁忙的婚礼场所。房间品质一流,有四层,有一个很棒的餐厅,让你在吃的方面花费最少,这里还有很多附加的场所。早餐很棒,是个好的选择。这里貌似吸引了一堆吸烟者,他们在靠墙的地方有个“庇护所”,就在主要入口的外边(应该是在某个地方的中部),所以你需要用手遮鼻躲过难闻的烟味,当你穿过走廊的时候。如果你经过这个地方,可以来这里,这里物有所值。但我应该不会再回来了。更多
- 免费Wifi
- 餐厅
- 访问酒店网站
不要搞错我的意思,这里是个豪酒店,里Old Town大概3、4英里。但看起来是个繁忙的婚礼场所。房间品质一流,有四层,有一个很棒的餐厅,让你在吃的方面花费最少,这里还有很多附加的场所。早餐很棒,是个好的选择。这里貌似吸引了一堆吸烟者,他们在靠墙的地方有个“庇护所”,就在主要入口的外边(应该是在某个地方的中部),所以你需要用手遮鼻躲过难闻的烟味,当你穿过走廊的时候。如果你经过这个地方,可以来这里,这里物有所值。但我应该不会再回来了。更多
显示较少Dear Trebor5417
Thank you for taking the time to contact trip advisor.
I would like to apologise for the experience you had with the entrance area of the hotel. We are currently in the process of looking to relocate the smoking area away from the main doors especially for large functions, as it is sometimes difficult to keep the door area clear when there are large amounts of people in the hotel or when the weather is not very good. I would like to thank you for your comments on the breakfast service and do hope that you will come back to stay with us in the future.
Regards
Mandy Murray
来到这个房间,就闻到房间散发的霉变/麝香的气味。淋浴器不能正常工作,加热器太吵了,你不能总让它们开着。我早上7点被吵醒,那嗡嗡声我认为是隔壁房间的加热器发出的。我在招待会上做了几次投诉,要求他们解决问题。我回来时发现没有什么变化,而在寒冬腊月,房子的窗户竟被他们打开了!考虑到 Marriott这个名字,应该提供很好的服务,这是非常令人失望的。wifi甚至不包括在房间价格内,但是你在城里的每一家酒吧/咖啡馆都能使用到免费的。总之很糟糕,最好去Travelodge酒店或者找一家更便宜的。
Dear Chris B,
Thank you for taking the time to leave a review regarding your recent stay at the Swindon Marriott Hotel through Tripadvisor.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all the issues that you have had to experience, I have shared your review with the respective teams in the hotel to ensure this gets treated as an isolated issue that is corrected moving forward.
Thank you for your valuable feedback and we hope to have an opportunity to better your experience with us whenever your travels bring you back to Swindon.
Kindest Regards,
Douglas De Souza
我有一个大而安静的房间。所有的工作人员都非常友好和乐于助人,无论是早上7点还是晚上最后一件事。游泳池面积很大,非常暖和。我在早饭前第一件事就是使用它。我参加了一个旅游团,酒店正好是科茨沃尔德、牛津、布伦海姆宫和巴斯的中心。早餐和晚餐时餐馆里的食物充足。素食者的选择不是完美的,但是很好吃,也很多,正如在餐馆里我可以自己去吃那些不错的蔬菜。
Dear 864mel,
Thank you for taking the time to review your recent stay at the Swindon Marriott Hotel on Tripadvisor.
I am pleased to hear that you enjoyed your stay. Thank you for all your positive comments and your feedback.
Thank you for your time and patience.
Sincerely,
Douglas De Souza
这家酒店很舒适,有免费停车场。酒店的餐厅有丰盛的晚餐菜单,还有很棒的酒吧。没有黄金会员休息室,但黄金会员可以享受免费自助早餐,这是非常好的。厨师可以做出很棒的煎蛋卷。房间很舒适,员工也很有礼貌。我们会回来的。
Dear Ntrekker,
Thank you for taking the time to review your recent stay at the Swindon Marriott Hotel on Tripadvisor.
I am pleased to hear that you enjoyed your stay. Thank you for all your positive comments and your feedback.
Thank you for your time and patience.
Sincerely,
Luke Brophy
我们为了一个准新娘聚会(很小的一个)住了一个晚上,主要是使用水疗中心,酒店很棒,有一个很好的住宿,酒店的工作人员不能再为你做更多了,他们为我们预订了把礼服送过来的出租车。早上的早餐很棒,总体来说,住宿很棒,我会100%再来,再次感谢这么好的住宿。
Dear Shon87,
Thank you for sharing your experience at the Swindon Marriott Hotel through TripAdvisor.
I am pleased to hear that you had a good stay. Thank you for the positive comments on the staff service. I would like to thank you for your valued feedback. I will pass on your comments to the respective department to motivate us to perform our very best.
Thank you again for your time and patience!
Sincerely,
Douglas De Souza
在这里,总体的住宿体验非常开心,周围环境也很棒,房间舒适得体,非常整齐,却想去的地方也没有任何的问题,方方面面都尽善尽美,工作人员也热情友好,乐于助人,这里的餐馆选择也非常的多样,饭菜十分可口,食物非常美味,但是有一些贵,我们一行三个成年人,两个孩子总共花了103欧元,无线信号很快,价格也非常合理,泳池的水稍微有些凉,而且整个地方稍微有些拥挤除此之外,按摩服务还是一如既往相当棒的,值得推荐哦。
Dear Guest,
Thank you for sharing your experience at the Swindon Marriott Hotel through TripAdvisor.
We are delighted to hear that you enjoyed your stay. Nonetheless I would like to apologise for the inconvenience caused by yourself unable do to dine in our restaurant area. Throughout the Easter Bank Holiday weekend the property was at very high occupancy, with the outcome of minimal dining reservations available.
Thank you again for your time and come visit us again soon!
Sincerely,
Luke Brophy