我喜欢住在希尔顿迪恩斯盖特酒店，每次到曼彻斯特我都会尽量住在那里——虽然有点贵，但还是值得的，因为这里的风景很好，是一家很好的现代化酒店。工作人员通常都很乐于助人，也很专业，但这次在我结账去机场的路上，我联系了酒店，让他们知道我在浴室里留下了一件昂贵的衬衫——我发了电子邮件，打了电话，但没有人回复我。我不知道他们是否人手不足，没有时间帮我或归还我的衬衫，或者他们只是完全不把这件事放在心上。但我很失望，因为我通常认为希尔顿的服务都很好。
2,372
1,663
893
488
455
该点评由 英语 翻译而成。 查看原文
Stephen L
2016年9月5日点评
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk查看原文
John M，希尔顿曼切斯特丁斯盖特酒店 的 General Manager，回复了这篇点评
回复时间：2016年9月16日
Dear Stephen L
I am delighted that you booked a room to stay with us whilst in the city.
I am really pleased that you had a great stay with us and that you enjoy our breakfast offering in Podium Restaurant.
I am pleased that you were able to enjoy the stunning views from the comfort of your guest room. I agree that the view is even more spectacular at night fall when you can see the city illuminated.
I have taken on board your comments regarding the charges applied for internet use. I am pleased to confirm that we now offer all Hilton HHonors members complimentary standard wifi access when they book their stay directly through a proprietary of Hilton. We would welcome the opportunity of welcoming you to join Hilton HHonors when you will be able to enjoy this facility.
The team here at Hilton Manchester Deansgate are pleased to be able to offer you a friendly service and we hope that we can look forward to a future return visit.
Best wishes
John McLaughlin
General Manager
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
附近酒店
US$53
Go to your Happy Price
- Expedia.comUS$81
- TravelodgeUS$45
- Trip.comUS$53
US$54
- Algotels
- Expedia.com
- Hotels.com
US$65
- Algotels
- Expedia.com
- Hotels.com
US$237
- Expedia.comUS$239
- Agoda.comUS$178
- PricelineUS$255
US$42
Go to your Happy Price
- Expedia.comUS$74
- TravelodgeUS$38
- Hotels.comUS$74
- PricelineUS$131
- Expedia.comUS$133
- DoubletreeUS$131
US$88
加入 IHG One Rewards 优悦会计划，享受更多优惠
- Expedia.comUS$88
- ZenHotels.comUS$87
- Hotels.comUS$88
点评 (5,869)
筛选点评
5,871 条结果
旅行者评分
旅行者类型
时节
语言所有语言
更多语言
旅行者评分
2,372
1,663
893
488
455
查看来自旅行者的评论：
正在更新结果...
1 - 6 条点评，共 5,871 条
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Scott M
纽约州纽约市
719
询问关于 希尔顿曼切斯特丁斯盖特酒店 的问题
感谢 Scott M
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
AReckert，希尔顿曼切斯特丁斯盖特酒店 的 General Manager，回复了这篇点评2019年10月25日已回复
Dear Scott M,
Thank you for staying with us and for sharing your feedback.
It is great to hear that we are your hotel of choice when you are in Manchester and that you enjoy the wonderful views over Manchester. However, I am disappointed that your experience was marred by your shirt not being returned to you.
Could you please tell me your room number so I can speak to our Housekeeping and give you an update.
Please accept my sincere apologies this is certainly not the type of feedback we normally receive.
My team and I hope we will be able to welcome you in the not too distant future.
Best Wishes,
Adam Reckert
General Manager
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
celinat506
英国斯卡伯勒
2263
通过移动设备发表 
这次住的很开心。99%的员工都超出了水平。这次也让我体验到了曼彻斯特有多么迷人。我十分推荐这家希尔顿酒店。房间宽敞，打扫的很干净。行政酒廊非常棒，在23楼，可以欣赏风景，享用鸡尾酒和小食。
询问关于 希尔顿曼切斯特丁斯盖特酒店 的问题
感谢 celinat506
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文
AReckert，希尔顿曼切斯特丁斯盖特酒店 的 General Manager，回复了这篇点评2019年9月30日已回复
Dear celinat506,
Thank you for staying with us an for sharing your kind feedback.
It is great to hear that you received excellent customer service from our staff and that our guest room was to your liking.
I am very pleased to hear that you had a lovely stay with us and that you enjoyed your stay in our Cloud 23 Bar.
Once again thank you for sharing your kind feedback. My team and I hope we will be able to welcome you in the not too distant future.
Best Wishes,
Adam Reckert
General Manager
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
sophiehp95
英国曼彻斯特
26
通过移动设备发表 
我们为我妈妈的生日安排了一个庆祝活动。他们立刻给我们升级，免费赠送了一瓶泡泡酒，给我们提供了很大方便。埃米莉和瑞秋一直做得很好，帮了我们很多，完美履行了职责。我真是太感谢他们让我妈妈的生日过得这么完美！
询问关于 希尔顿曼切斯特丁斯盖特酒店 的问题
感谢 sophiehp95
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文
AReckert，希尔顿曼切斯特丁斯盖特酒店 的 General Manager，回复了这篇点评2019年9月16日已回复
Dear sophiehp95,
Thank you for staying with us and for sharing your feedback.
I am thrilled to hear that you received excellent service from our team members Rachel and Emily. It is great to hear that our team made a big effort to make your mum's birthday special.
My team and I hope we will be able to welcome you in the not too distant future.
Best Wishes,
Adam Reckert
General Manager
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Jane W
英国曼彻斯特
4656
在Cloud 23酒吧，享用了美味的餐前鸡尾酒，这里的景色非常棒！在Podium餐厅享用美味的晚餐，这里有不错的菜肴选择。到达时受到了礼宾员尼尔的热烈欢迎，他帮了我大忙。他应该得到⭐️！其实所有的工作人员都很可爱，而且使居住变得非常愉快！期待不久的将来，可以再住在这里！👍
询问关于 希尔顿曼切斯特丁斯盖特酒店 的问题
感谢 Jane W
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文
AReckert，希尔顿曼切斯特丁斯盖特酒店 的 General Manager，回复了这篇点评2019年9月9日已回复
Dear JRBullterrier,
Thank you for staying with us and for sharing your feedback.
It is great to hear that you enjoyed your pre- dinner cocktails in our Cloud 23 Bar as well as the wonderful views over Manchester.
Thank you for highlighting that you enjoyed your dinner in our podium restaurant and that you received excellent service from our concierge. He has been given visibility of your kind words.
My team and I hope we will be able to welcome you in the not too distant future.
Best Wishes,
Adam Reckert
General Manager
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
344moleb
12
就是奔着泳池和桑拿房才来的这家酒店。桑拿房坏了，泳池很脏，工作人员也无法提供帮助。不会推荐任何人来曼切斯特的这家酒店。
与 Hilton Hotels & Resorts 合作收集的点评
询问关于 希尔顿曼切斯特丁斯盖特酒店 的问题
感谢 344moleb
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
AReckert，希尔顿曼切斯特丁斯盖特酒店 的 General Manager，回复了这篇点评2019年9月2日已回复
Dear 344moleb,
Thank you for staying with us and for sharing your feedback.
During your stay with us we unfortunately encountered a malfunction with our steam room, which was out of our control. An engineer was immediately called and we had to wait for a part to be delivered to rectify the issue.
I am surprised and disappointed to read your feedback relating to our leisure facilities. The team in Livingwell clear, clean and repair the leisure facilities on an ongoing basis and they have been given visibility of your feedback.
My team and I hope that you have a change of heart and that you would consider returning to the hotel when we can demonstrate our normally high standards of service.
Best Wishes,
Adam Reckert
General Manager
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
rossbeer
英国诺威奇
1026
我们曾多次入住曼彻斯特希尔顿酒店，大多数是为了工作以及作为附加奖励在曼彻斯特度过周末。虽然过去几个月我们在房间清洁方面遇到了一些问题，但酒店管理层似乎听到了我们的担忧，并且在我们最近入住的时候，房间恢复了我们对希尔顿的期望标准。行政酒廊可以欣赏到这座城市最佳的景观，尽管周末会有很多人。行政酒廊里的员工团队超级赞，Marta总能认出我们，并询问我们上次离开之后过得怎么样，一周到下一个星期或几个月后。 该团队确实成就了酒店，并且是希尔顿集团的宝贵资产。我们期待很快可以再来。
询问关于 希尔顿曼切斯特丁斯盖特酒店 的问题
感谢 rossbeer
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文
AReckert，希尔顿曼切斯特丁斯盖特酒店 的 General Manager，回复了这篇点评2019年8月28日已回复
Dear rossbeer,
Thank you for staying with us and for sharing your kind feedback.
I am very pleased to hear you enjoyed your latest stay with us and that your guest room was to your liking.
It is great to hear that you enjoyed your stay in our Executive Lounge as well as the wonderful views over Manchester. Thank you for highlighting that you received good service from Marta. She has been given visibility of your kind words.
My team and I hope we will be able to welcome you in the not too distant future.
Best Wishes,
Adam Reckert
General Manager
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。