Dear Nabil Y,
We thank you for taking the time to share this fantastic feedback with us at Le Lavoisier. We are absolutely delighted to read that you had such an excellent experience and that you enjoyed our brilliant location in Saint Augustin area, a vibrant retail community with a fantastic range of boutique shops and dining venues.
We greatly appreciate your recommendation and very much look forward to welcoming you back again for another pleasant stay.
First of all, I would like to thank you for taking some time out and giving us your feedback regarding the shortfalls in service.
We do believe that any feedback such us yours is so important to any business in order to maintain the high standards & to improve the level of our services that we provide.
I would like to personally apologize on the behalf of my team for not meeting your expectations with respect to your recent stay during your stay with us especially for the bathroom and during check-out.
It is our main priority to ensure that all our guests are always well looked after during their stay.
Once again please accept my apologies for the shortfalls in service levels you experienced.
I do hope we will have the opportunity to welcome you back to Le Lavoisier Hotel in the near future so that we can get a chance to show you our high level of service & to fulfill your expectations.
Dear Brad W,
Thank you for your delightful review.
I am so happy to read of your experience of Hotel Le Lavoisier and would like to thank you for taking the time to share your experience on TripAdvisor.
It was a pleasure to have you staying with us and I very much hope to have the opportunity to welcome you back to what I hope you shall regard as your new Paris home. I have taken the pleasure of sharing your review with the team and congratulated them.
Thank you for choosing to stay at Hotel Le Lavoisier.
Thank you for choosing to stay with us once again and we are chuffed to bits to be chosen as your favourite hotel in Paris.
We are delighted that you were satisfied with your stay once more and the services provided by our staff.
Your comments have been taken on board and we look forward to the opportunity of welcoming you back.
Dear Gillian H,
Excellent, we met all of your expectations and more.
It's great to read you loved Hotel Le Lavoisier and I will certainly ensure my team see your review as they will love it.
Thank you for your feedback about coffee facilities in the room. We do provide kettle upon request so that guests can make coffee or tea. We usually receive great comments about this.
Hope we will see you again in the future.
Thanks for your review, pleased to hear you loved Hotel Le Lavoisier.
Our bathrooms are quite compact but we like to think make the most of the space and have everything you need for a comfy stay.
Sorry to hear the breakfast room was a little bit dark and crowded for you.
Look forward to seeing you back soon !
Dear Eric T,
Thank you for your lovely feedback following your recent stay at Hotel Le Lavoisier. Our entire team is pleased to see that you enjoyed your stay with us. thank you for recommending us.
We will be delighted to welcome you back.