How thrilled we are to read your review ! Thousand thanks for helping us to get known ! We sincerely hope that your readers will follow your nice recommendations for our property !
Our decoration has been imagined by Pierre-Yves Rochon, a famous French designer, and we are glad to know that you appreciate the refined and cozy atmosphere of the Grand Hotel du Palais Royal, like a cocoon in the middle of the city.
Special thanks from our “Clefs d’Or” concierges, we know how amazing they are and please rest assured they never run out of ideas for restaurants, visits or secret to share about the beauty of the French capital !
Please feel free to contact us if you plan to come back, we have well noted your preferences and we will be pleased to personalize your stay, but I cannot retrieve your profile! Feel free to send an email to Mathilde, our Guest Experience Manager at email@example.com or myself.
Lena Le Goff,
Dear Panos S,
Thank you so much for your fantastic review and for those lovely pictures !
We are indeed an intimate property as it gives us the opportunity to treat our guests as family and I am thrilled that you felt the personal service our team strives to provide.
I am personally honoured to read that we are one of your best five start hotels around the world and we sincerely hope we will have the pleasure of welcoming you back.
地点、房间、服务、早餐……一切都很完美! ! !我在巴黎过得很愉快。下次去巴黎时，我还会留在这里。我还想再去一次巴黎!!
Merci beaucoup for giving your first feedback on this platform, to us ! We are thrilled you had a pleasant time in Paris thanks to our location, room, service and breakfast.
We look forward to welcoming you again,
Grand Hotel du Palais Royal在市中心有个完美的位置，靠近卢浮宫，离百货公司15分钟。员工简直极好。服务质量在这片区域绝无仅有。试试土耳其浴，在长途飞行之后是非常棒的。
Thank you very much for your lovely feedback and we are so honored to be the first property you are contributing to!
We are pleased you took the time to enjoy our magnificent Hammam and a million thanks for your kind words regarding our fantastic team!
Thank you very much for taking the time to express your feelings about your stay,
I am quite surprise to read our team was "very poor", "rude", and "acted like [you] were an inconvenience" as our team is the heart and spirit of our property.
As we cannot find any information on your name on this review, I kindly invite you to reach Suzanne, our Guest Experience Manager, who is awaiting your message on s.podgorski@ghprparis. com to understand what happened during your stay.
We sincerely hope you will take a moment to share your feelings with us,
Dear Margaret M,
Thank you very much for your lovely review,
We are always thrilled to welcome families and friends for celebration and I am sincerely pleased to know we were part of your daughter's birthday trip and that you both have fantastic memories!
The entire team strives to give a friendly and helpful service and thank you so much for mentioning our concierges Clef d'or team.
Looking forward to welcome you again,
我们一家4人 预定了2间房 饭店帮我们排在相临的隔壁房 饭店非常干净 饭店服务人员服务也非常棒 提早到达饭店 有寄放行李 到下午近饭店时 行李已经帮我们拿进房间了
饭店地点就在罗浮宫后门 走路到罗浮宫5分钟最多 离地铁站也非常近
因为用HYATT 会员订的房 所以有附送早餐 早餐也很精致 喜欢牛角面包 可丽饼也非常好吃 饭店酒吧调酒也棒
Thank you very much for your lovely feedback following your family time in Paris!
We were honoured to be part of your anniversary celebration and are pleased that you had a lovely time with your family while enjoying drinks at our Lulli's bar.
We are very happy to welcome Hyatt members as part of our partnership, and hope we will welcome you back soon.