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附近酒店
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1 - 6 条点评,共 591 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年8月30日的点评 通过移动设备发表

为了方便的火车站、额外的空间和方便的早餐,我将再次住在这里,但是意外的是我们的房间分配有一种难闻的气味。浴室的下水道里弥漫着一股可怕的气味,弥漫整个公寓。我们已经接受了这所提供的单人床公寓,而不是我们预定的双人床。它很大,但浴室的设计是有缺陷的。大的瓦房淋浴房里有马桶和水槽。(照片)当我洗澡的时候,厕所和水槽也都洗了。这种设计导致浴室像一个潮湿的脏水淋浴器,闻起来很臭。酒店提供了一种清洁喷雾,我们喷了一些到下水道,它闻起来更有味道。显然其他的单位有独立的厕所和隔间。可以找找哪个是你要住的房间。

感谢 agenth2o
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年8月16日的点评 通过移动设备发表

一间干净整洁的公寓,靠近车站,有一间洗衣房。步行15分钟到老城和好的餐馆。唯一的缺点是,即使在我们要求清洁后,我们的房间也没有被服务。

感谢 dhm80
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
Adagio C,阿达吉奥冈中央城市公寓 的 Directeur général,回复了这篇点评2017年8月29日已回复
Google 翻译

Dear Customer,
Thank you for taking the time to send us your comments.
I’m sorry to hear that our housekeeping service did not meet your expectations.
If you stay at our aparthotel for less than 8 nights, no housekeeping duties are carried out. Housekeeping duties are carried once a week from 8 nights and more. This arrangement enables us to offer more competitive prices.
A chargeable à la carte housekeeping service is available, and reception is at your disposal to arrange this.

We hope to have the pleasure of seeing you again soon at one of our Adagio aparthotels in Europe.

Kind regards,
Jonathan GUILLOUX
General Manager Aparthotel Adagio Caen

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年8月12日的点评 通过移动设备发表

我们在这里住了2晚上。酒店很不错,房间又大又舒适!临河景色特棒,有停车位,有厨房。离市中心真的很近,但不在老城区中心!员工非常友善。

感谢 rozae736
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.gr 查看原文
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年8月12日的点评 通过移动设备发表

我们今天很早登记入住(在不同楼层的两个房间),那里没有热水。当我们在前台询问的时候,我们被告知“酒店满了,每个人都需要洗澡”。很明显,这是整个酒店的问题,他们说他们不能找人来解决。不真实。经过一整天的旅行,这真的很失望。如果有另外的酒店,我们会更改酒店,但是城市的预定是固定的。难以相信这家四星级的酒店,服务很差,没有热水,房间很小,远离这里!

2  感谢 Odyssey311366
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Adagio C,阿达吉奥冈中央城市公寓 的 Directeur général,回复了这篇点评2017年8月29日已回复
Google 翻译

Dear Customer,
Thank you for taking the time to send us your comments.
First of all, I would like to apologise for the inconvenience you experienced during your stay.
We indeed have an issue with the hot water plant on the day of your arrival. I was unfortunately away on annual leave when the problem happened and our maintenance person was not on site - he came a few hours later to fix the issue. We could not get a person faster although we tried.
The receptionnist on duty thought wrongly the issue with the hot water was due to a large amount of people taking their showers at the same time which was in reality not the case. We have 5 tanks of 1500 liters each which is more than sufficient for the capacity of our Aparthotel when the system works correctly.
The issue we had was that the electrical switch for the hot water production tripped - the water therefore stoppped to heat up.
Once the problem was identified and fixed by our maintenance person it took another few hours for the water to reheat to normal températures.
We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks regarding the hot water have therefore been duly noted. It was the first time such a problem happenned which was the source of the miscommunication. The whole team has now been trained on identifying this issues so that it does not happen anymore in the future.
We hope to have the pleasure in welcoming you again in the future in Caen.
Regards,

Jonathan GUILLOUX
General Manager - Aparthotel Adagio Caen


Kind regards,

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年6月19日的点评 通过移动设备发表

这是我们第一次住这种公寓式酒店。我们感到惊喜不已。房间很棒,舒适实用。我们很喜欢那个折叠床,巧妙地获得空间的想法。工作人员非常友好和乐于助人。早餐很好,甜味和咸味的选择都多种多样。我们只住了几个晚上,但有一个小厨房非常方便,特别是如果你想在家里吃饭。当地的便利商店和公共交通设施都在附近。

感谢 LaCoquillette14
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Adagio C,阿达吉奥冈中央城市公寓 的 Directeur général,回复了这篇点评2017年6月23日已回复
Google 翻译

Dear Customer,
My team and I would sincerely like to thank you for taking the time to leave your comments. We are delighted to hear that you appreciated the quality and concept of our Aparthotel. We were also happy to read that you enjoyed the Buffet Breakfast on offer. We try and offer a wide range of different products to suit everybody's tastes in the morning!
Your comments encourage us to maintain and continually improve our quality of service.
We hope to have the pleasure of welcoming you again soon!
Kind regards,
Jonathan GUILLOUX
Aparthotel Adagio Caen General Manager

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