Thank you very much for your stay and for having taken the time to share your impressions with us.
We are sorry to read that your time at the hotel and that your experience did not meet yours expectations.
We do apologize if the staff was not helpful and did not give you the attention you deserved. This certainly does not reflect the usual quality of our service.
Please rest assured that your comments will be forwarded to the departments concerned to avoid a re-occurrence in the future.
We hope that you will give us another opportunity to welcome you back to the AC by Marriott Nice in the future.
thank you for your feedback about your recent stay with us, and for your nice comments about our employees as well as our restaurant outlets.
I am happy to inform you that the hotel has scheduled an entire equipment change for the next moths, where all our existing bedding will be replaced.
We were indeed facing some challenges with the construction works from Nice metropole, that are, however, in the terminal phase. Nice will be soon welcoming its guests with a brand new metro and renovated streets and promenade.
We hope to be able to welcome you back to the AC Hotel in a near future,
with kind regards
Thank you very much for sharing your experience at the AC by Marriott Nice on Trip Advisor.
Please note that WiFi is complimentary for all Marriott Rewards members and we invite you to subscribe online on Marriott.com or on your next visit at any Marriott property. To join our program is totally free of charge and this will allow you to benefit from the different advantages that the membership has to offer.
In regards to the fitness center I am glad to inform you that we have ordered new exercise materials that will be arriving next week.
While I understand you have been disappointed, I would appreciate that you give us another chance to redeem ourselves in your eyes and welcome back to the AC by Marriott Nice in the future.