我绝对没有夸大说我有多喜欢这家酒店。虽然比我们通常选择的酒店距离地铁站更远（即使我们真要乘搭地铁的话也只是2个地铁站），但是它处于马赛旧港码头上的优越位置，可以弥补到它不是那么便捷的缺点。我们的房间很宽敞，从窗户看出去可以瞭望到港口，再上两层楼就是酒吧，还有早餐室也能看到相似的风光。我们在入住的几个晚上都是在酒吧用餐。我们想用酒店提供的设施泡茶的时候遇到些麻烦（是一台雀巢咖啡机－看样子已经在法国垄断了）。但是我们很快找到了水壶，所有的一切因而变得很顺利。免费的Wifi,热情友好的服务，很棒的位置。我们希望能再回来这里入住。
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StayForLongStayForLong
为了庆祝我的生日，我们在这里住了5个晚上。我们一到，就受到了Melanie的欢迎，她竭尽所能让我们在这里过得愉快，包括把我们换到一个更大的房间，并且吧台里的饮料可以免费喝。以一个美好的方式开始庆祝我的生日。所有的工作人员，包括Frédéric和Christophe都很有礼貌，很随和，总是微笑着迎接我们。这家酒店的位置也很好。步行几分钟就能到老港口，大约8-10分钟到火车站。或者，你也可以搭乘酒店旁边的地铁去车站。我推荐这家酒店，希望能很快回来。Raj：）
Dear Raj_ks_23,
It was a real pleasure to welcome you in Marseille for this very special occasion. I am very happy that you enjoyed your stay with us. All the team is very glad that our location and our services met your expectations. Thank you for your kind compliments. Moreover , it was a veritable delight to meet you and your best friend and I fully enjoyed preparing surprises for your birthday. In Grand Hotel Beauvau we make our guest satisfaction a priority and we do our utmost to always surprise and amaze our guests.
I really hope that we will have the chance to welcome you again very soon.
Mélanie Vieira
Front Office Supervisor
这家大型豪华酒店的地理位置优越，你可以从这里俯瞰旧港口。但是这家酒店并不属于那种很富丽堂皇的酒店，因为这里的装溢风格追求实用而非奢华，并且这里的早餐选择的非常好。总之，这里的位置和早餐都很好，装溢风格上也很实用。
我在酒店住了5个晚上，酒店的位置很完美，就在Vieux港旁边，酒店靠近在马赛你想要去的所有地方。这个酒店正在进行很多的翻新。我们的房间很安静，舒适，还配有空调，但是看不到什么景色，能够看到景色的房间每晚还要多支付40欧元。每天的早餐需要额外支付10欧元/人，非常贵。酒店的装饰很过时。工作人员非常出色，非常乐于助人
如果你有幸得到了一间面朝大海的房间，那里的景色一定会非常壮观的。即使你没有得到这样的房间，你也可以在这里好好享受一下早餐。就我而言，这里的早餐是免费的，吃早餐的时候还可以俯瞰到成千上百的帆船。我的房间很干净，非常不错。我很想再次回去。
Dear Globe_Dancer16,
Thank you for your comment, indeed for more than 200 years the view of the old port from the rooms or the breakfast room is much appreciated and often recognized as exceptional. Thank you also for your comment on the room, we hope to see you again soon on a future visit in Marseille.
Olivier Baude
Front Office Supervisor
地理位置优越。非常舒适的房间，可以看到港口的美景。接待处、早餐厅和鸡尾酒酒吧都有十分优秀的员工。食物的质量很好、种类丰富。鸡尾酒酒吧里的酒侍提供了很好的饮品，对当地的葡萄酒非常了解。
Dear guest,
Thank you very much for your positive feedback ! It's always a pleasure for our team to read that.
Your appreciation will be share with the Grand hotel Beauvau's team.
We are glad you enjoyed your stay stay and we hope to see you again very soon !
景色不错，但是处于很吵闹的位置。喧闹的乐队在外面演奏到深夜。在一大堆道路施工的中间，周围的环境很不吸引人。由于周围道路封闭，汽车很难到达。房间很大，但装饰与公共区域不匹配。在法国旅行的三周时间里，我们都住在非常好的酒店里，这里是最昂贵、最令人失望的酒店，特别是因为我们住在同一品牌的优质酒店里。它被高估了。工作人员非常友好，乐于助人。
Dear Guest,
First of all, thank you for your positive feedback regarding our staff. I will share it with them.
Then, we apologize for the noise in your room and I will transmit this problem to our technical service
so that he can check the soundproofing of the room in which you were staying.
About the resoration work, we apologize too but we depend of our city, we do not lead this work. Our entrance and street will be totally renovated for this summer.
We are confused that your experience in our hotel has not been as you had hoped. We hope to regain your confidence in a future stay with the necessary measures that have been put in place.
