登记入住的时候，我们等了将近20分钟才看到有人出现，值班服务员只有一个，还要兼顾打扫房间的工作。当我们好不容易进到房间的时候，发现上一位客人离开后这里还没有打扫完成，我们不得不又等了一个小时。房间还算不错。健身房很可怕，健身设施又旧又破。花费11欧元的早餐太不值了，还不如鼓起勇气下楼觅食。有人从窗户扔出一个烟头，很快酒店周围的干草坪就着火了，酒店员工竟然找不到灭火器，最后住宿的客人们不得不端着水去灭火。在我们离开的时候，又不得不等候一位值班服务员的到来，这一位员工正在睡觉以缓解宿醉呢。
Dear Guest,
Thank you for your comment that details your experience with us.
Please accept our most sincere apologies for your dissatisfaction with your stay with us.
This is certainly not the type of service we strive to offer our clients on a daily basis.
Please know that all of your comments were taken into consideration and have been addressed to the designed services.
We hope that you will give us another chance in the future.
Best regards,
Clement L
在这家酒店住了一晚。 我住的公寓又大又好。 酒店干净，设备齐全，非常不错。 员工非常友善，乐于助人。 从酒店出发，走15分钟就能抵达里昂市中心。里昂市中心布满了酒吧，餐厅和商店。 酒店内有一家小健身房；此外酒店还与一家非常不错的意大利餐厅相连。 我非常推荐这家酒店。 来自Anna V 的评论。
Dear Guest,
Thank you very much for sharing your experience on TripAdvisor.
We are really happy to note that you enjoyed your stay with us thanks to the size of your room, the cleanliness, the staff and our location!
We hope to welcome you again for your next trip in Lyon.
Best Regards,
Brice P,
Guets Relations.
大大的房间，有冰箱，有两个电热锅、水壶还有平底锅还有一个咖啡机。大大的浴室，有着淋浴，水池和洗手间。非常的干净、舒适而宁静。自助风格的早餐你想吃多少就吃多少。到地铁站很方便。住宿的好地方！
Dear Guest,
We would like to thank you for your comment.
We are happy to note that you enjoyed your stay with us, and also that you liked our breakfast buffet.
We hope to welcome you again in our Quality Suites Lyon 7 Lodge.
Best Regards,
Brice P,
Guest Relations.
从照片就可以看出，这里内部的环境真的很不错，感觉像是在家里一样，因为房间都很私密，也很宁静。还有一座小小的生态公园可以散步，以及一间健身房。早餐很棒。但是作为一家四星级酒店，前台的工作人员居然连英语都不会讲，真的很差，而且给住客信息也很不清楚。
Dear Guest,
We would like to thank you for your comment.
We are sorry to note that we were unable to help you and for our mistakes concerning our guide.
However, we are happy to note that you enjoyed our breakfast buffet.
Be sure that your comment will be communicate to the right department.
We hope to welcome you soon again in our establishment.
Best Regards,
Brice P,
Guest Relations.
对酒店的位置有一种复杂的感觉：走路去市中心不远；但是酒店在建筑工地对面，还有混杂的周边环境。酒店员工很好、很乐于助人；房间新潮、干净，大小也可以；自助早餐不错，加起来我们两个人总共花了90欧元，我们觉得还好。在外面找到停车位十分容易，或者花10欧元用酒店提供的地下停车库。
2016年欧洲杯期间，我住在这里，发现它是一个非常好的住宿地点。自助式早餐非常干净的，量足够，房间非常干净，浴室也非常好，我还使用小厨房为自己做了一顿晚餐。尽管对面有一个建筑工地，但是没有打扰到我。最近的地铁站，只需要大约步行5分钟。一个住宿的非常好的地方，将会推荐给别人！
