心血来潮来了这个酒店然后充满了意外的惊喜。我们被热情的接待然后坐到一个很棒的位置上。食物非常好啤酒很冻很美味。总体来说非常好的体验。更多
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心血来潮来了这个酒店然后充满了意外的惊喜。我们被热情的接待然后坐到一个很棒的位置上。食物非常好啤酒很冻很美味。总体来说非常好的体验。更多
显示较少Dear Conscot63,
thank you for your review about your lunch with us and the nice compliment you have given us. My team and I are looking forward welcoming you back soon.
Yours sincerely
Steffanie Schlag
Owner Family
我预订在酒店待2晚,想带我的孩子领略罗滕堡的风光。我在预订的时候,要的是豪华间,房间的门是相连的,我专门确认了这一点。当我办理入住时,却被提供了两个破旧的房间,房间急需升级整修,好好清洁一番。这是我见过的最差的房间,这里很脏,(试举一例)床头板上有大块油渍。酒店员工承认房间不干净,为我们换了房间,但我们还是不太满意。因为很失望,我们退了房,离开了酒店。这里唯一的优点是办理入住的员工很友善,竭尽所能帮助顾客。
Dear X6813TAchristinab, thank you for your review. I´m very sorry that you were not satisfied with our hotel rooms. Cleanliness is extremely important for us. I regret that the shown rooms were not cleaned as they should. Nonetheless it´s nice to hear that you were satisfied with the efforts our staff made. Dear X6813TAchristinab, I really hope that you still could enjoy the beautiful town Rothenburg. I really hope that you will give us second chance because we can do it better.
这是一座建于14世纪的酒店,十分富丽堂皇。我们的房间与主楼隔街相望,但环境也很美。楼梯和古董都很精致漂亮。我们的房间很舒服!第二天的早餐有点贵,但是很好吃。
Dear Pam B., thank you for your positive review. It´s nice to hear that you enjoyed your stay with us and that you liked the room and also the beautiful setting. We are offering a large breakfast buffet in the morning. Good, that you could enjoy it! I hope you come back soon, I would appreciate it.
我最近在这待了一晚。虽然酒店的地理位置不错,但酒店本身硬件需要更新。入口区域看起来很好,充满魅力,但是给我安排的房间却严重缺乏魅力并且没有达到现代标准。这里没有淋浴设施,整个房顶都是倾斜的,意味着我好几次撞到了我的头。装修相当的80年代化。早餐很棒,尽管非常贵。
Dear Dimmie, thank you for your review. It´s nice to hear that you liked the entrance area and its charm. That you don´t have the same feeling in your room is a pity. All our 78 rooms are differently arranged. If you don´t like your room just let the reception staff know and we will try our best to change your room. I´m pretty sure we have the perfect room for you! Our breakfast buffet has a wide range of delicacies and cost 14€ per person. It´s good to hear that you enjoyed the breakfast. I hope you will come back soon!