Dear X6813TAchristinab, thank you for your review. I´m very sorry that you were not satisfied with our hotel rooms. Cleanliness is extremely important for us. I regret that the shown rooms were not cleaned as they should. Nonetheless it´s nice to hear that you were satisfied with the efforts our staff made. Dear X6813TAchristinab, I really hope that you still could enjoy the beautiful town Rothenburg. I really hope that you will give us second chance because we can do it better.
Dear Pam B., thank you for your positive review. It´s nice to hear that you enjoyed your stay with us and that you liked the room and also the beautiful setting. We are offering a large breakfast buffet in the morning. Good, that you could enjoy it! I hope you come back soon, I would appreciate it.
Dear Dimmie, thank you for your review. It´s nice to hear that you liked the entrance area and its charm. That you don´t have the same feeling in your room is a pity. All our 78 rooms are differently arranged. If you don´t like your room just let the reception staff know and we will try our best to change your room. I´m pretty sure we have the perfect room for you! Our breakfast buffet has a wide range of delicacies and cost 14€ per person. It´s good to hear that you enjoyed the breakfast. I hope you will come back soon!
Dear MariettaS123, thank you for your kind review. It makes me happy to hear that you spend Christmas with us and that you enjoyed your Christmas eve with us. I hope you will come visit us soon again. With best regards, Roxanne Mackey and the Hotel Eisenhut team