一个不错的酒店,远离城市的喧嚣。如果你能在柏林住超过2天/周末更好,由于其距离主要景点远,但距离地铁只需步行10分钟,地铁与城铁、列车、巴士和飞机场相连。桑拿(裸体主义者,所以希望),游泳池干净,尺寸适宜。工作人员很专业。客人有夫妻,也有一大家子。更多
- 免费Wifi
- 餐厅
- 访问酒店网站
一个不错的酒店,远离城市的喧嚣。如果你能在柏林住超过2天/周末更好,由于其距离主要景点远,但距离地铁只需步行10分钟,地铁与城铁、列车、巴士和飞机场相连。桑拿(裸体主义者,所以希望),游泳池干净,尺寸适宜。工作人员很专业。客人有夫妻,也有一大家子。更多
显示较少Dear guest,
thank you so much for your splendid review. It is such a pleasure that you felt welcome at our hotel and enjoyed the atmosphere. We look forward to welcoming you back soon!
Kind regards,
Gregor Seipolt
General Manager
假日酒店的集团管理,无论旅客入住那一个地方的集团酒店,都令人住得放心,上网连线速度快而稳定,地库层是室内泳池,不受天气影响。
Dear Steptrace
Thank you so much for your review of our hotel.
I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.
We hope you and your group will visit us again.
Sincerely,
Gregor Seipolt
General Manager
假日酒店提供的集团式服务,无论在什么地方,住客都会享有一贯的服务,包括房间、浴室设备及整洁度,早餐等,而这间更有室内游泳池。
Dear Guest,
thank you for your review.
We are glad that you enjoyed your stay with us.
Hopefully you will visit us again.
Best regards,
Kevin Richter
Assistant Front Office Manager
我们选择了这家酒店,因为它离机场最近,我们有一个早班的航班从泰格尔机场出发。员工们都很好。套房很酷。我们属于洲际酒店集团,当我们来到这里时,我们就像皇室一样被对待。我推荐这家旅馆,因为它离机场很近。虽然旁边的饭店看着不太靠谱,但我们四处走动,找到了一个不错的地方吃饭。
Dear lunamoon51,
Thank you very much for taking the time to write this review and for your recommondation. It is a pleasure to know that you took advantage of our location near Tegel airport. It was such a pleasure to accommodate you, a precious IHG Rewards Club member, and our whole team was very happy to hear that you were satisfied with our service.
We are looking forward to welcome you back soon!
Best Regards
Maja
这家酒店的房间配备都属于基础型,一般般,但都不错,而且宽敞。早餐也不错,餐厅的食物也很好吃。这个地方离城市有点远,但距离车站很近,步行就可以到达,然后你就可以乘车去到任何地方。员工都很有礼貌,如果你是洲际酒店的会员,你就可以得到很多优惠,例如提早入住,延迟退房等等。
Dear Guest,
first of all, thank you very much for choosing to stay at our hotel and taking the time to write a review. We are thrilled that you were able to use our location to your advantage and overall enjoyed your visit.
Do visit us again soon, it would be a pleasure.
Kind regards,
Gregor Seipolt
General Manager
优点是:我们打电话预定酒店时和办理入住时遇到的员工都很好。他们给我们很好的指导,花时间为我们讲解如何搭乘公共交通工具(地铁就在附近)。自助餐很美味,值这个价钱(21欧元),孩子们可以免费吃。自助早餐不错(但没有鲜橙汁)。天气好的时候,你可以坐在外面露台上。迷你吧是空的,但可以按需装满食物。家庭房房间很大。在大楼的拐角处,互联网免费且网速很好。房间很干净,虽然装修有点过时了。空调有些吵,酒吧也不太舒适。停车20欧元,不过你可以轻松在附近停车,很安全。如果你觉得我提供的信息有用,请点赞。
Dear Geerhard,
Thank you ever so much for your detailed review .
It gives us great pleasure to know that you appreciated our friendly and professional service.
We are glad that you had a good time at our hotel and do hope you will allow us another chance to accommodate you soon!
Kind regards,
Gregor Seipolt
General Manager
总的来说,这家酒店是一家需要翻新的平原酒店。我选择留在这家酒店,因为它在Tegel机场(TXL)附近。酒店提供机场班车服务。另我意外的是,我在6月5日星期一登记,被告知6日星期二不会有班车。原因是一名司机生病,另一名司机在放假。根据前台工作人员的提醒,报销出租车,降低餐厅信用或酒店费用的方式是不合适的。我想问前台工作人员能否让经理知道我的困境,但我并未听到答复。也许事情在德国有所不同。我不明白作为酒店营销的一部分时,“不可用班车”是否可以接受。我建议您查看也在机场附近的Mercure酒店。
Dear Larry,
thank you for choosing to stay at our hotel and for bringing these issues to our attention. I regret that you had some complaints, but do hope that your stay was enjoyable in every other respect. I apologize that our shuttle service did not work as smoothly for you as we would have liked and that your departure was made more complicated than necessary. Again, thank you very much for bringing this to attention, we have spoken with the parties involved in order to avoid such a situation in the future.
Although unfortunately I cannot turn back the clock, I would welcome any opportunity to show you how much better we can do.
Kind regards,
Gregor Seipolt
General Manager