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附近酒店
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1 - 6 条点评,共 2,915 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月26日的点评

酒店非常舒适,除此以外的其他服务也很棒。舒适的房间,免费的网络,小型酒吧,晚上在接待层的大厅还会有现场音乐。在主入口前的休息区也很棒。我推荐这家酒店。

与这家酒店合作收集的点评
感谢 dgorob557890
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GrandElysee,汉堡爱丽舍酒店 的 Leiter Gästebetreuung,回复了这篇点评2019年8月28日已回复
Google 翻译

Dear dgorob557890,

Thank you very much for you positive evaluation.
We are delighted to read that you had a wonderful stay with us and felt so comfortable. Your lovely comment regarding our hotel rooms, the internet and the live music at our Bourbon Street Bar is a great motivation for all of us. Please be assured that we shared it with the entire team.

We are looking forward to welcome you back again, soon.

With kind regards

Britta Toborg
Director Guest Relation

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月23日的点评

酒店环境优越,房间宽敞,整体空间很大。吃的也很好,很实惠。这是一个你可以真正放松和享受一整白天黑夜的酒店。我们非常推荐这家旅馆。我们去过汉堡12次,在城市里尝试了不同的酒店,但这里是我们最喜欢的。

与这家酒店合作收集的点评
感谢 allanm196
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GrandElysee,汉堡爱丽舍酒店 的 Leiter Gästebetreuung,回复了这篇点评2019年2月23日已回复
Google 翻译

Dear Allan,

Thank you very much for taking the time to evaluate your visit at the Grand Elysée Hamburg.
We are delighted to see that you experienced a wonderful stay with us and felt so comfortable. Your lovely words regarding our hotel rooms and the culinary diversity make us very proud. Please be assured that your positive feedback is a great motivation for all of us, which we shared with the entire team.

We are looking forward to welcome you back again, soon.

With warm regards

Britta Toborg
Director Guest Relation

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2018年11月14日的点评

我和我的伴侣在这家酒店住了一晚,酒店很可爱,工作人员非常乐于助人和友好。我们忘了带适配器,接待处就送过来一个。房间很干净,床很舒服。早上的早餐很棒,你可以想要各种各样的东西。

感谢 Sue S
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
GrandElysee,汉堡爱丽舍酒店 的 Leiter Gästebetreuung,回复了这篇点评2018年11月17日已回复
Google 翻译

Dear Sue,

thank you very much for your positive evaluation.
We were delighted when reading through your lovely comment which is such a wonderful recognition for us. Your feedback concerning our staff and service as well as the hotel rooms and our breakfast makes us very proud. Please be assured that we shared it with the entire team.

We are looking forward to welcome you back again, soon.

With kind regards

Britta Toborg
Director Guest Relation

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2018年10月7日的点评 通过移动设备发表

我们住了几天,但是每一天都没有为我们换过床单。其他的没问题。工作人员很有礼貌,也愿意帮忙。我们建议在大堂下面的厕所安装上浴盆。房间里的空调不能出热风!

感谢 edisonshema
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GrandElysee,汉堡爱丽舍酒店 的 Leiter Gästebetreuung,回复了这篇点评2018年10月8日已回复
Google 翻译

Dear Edison,

Thank you very much for taking the time to evaluate your visit at the Grand Elysée Hamburg.

Positive as well as critical comments are vital for us to constantly improve our service and hotel facilities. We take great pride in providing our guests with the highest service and product and for this reason we are sorry that we failed to meet your expectations.

We can assure you that it was definitely not our intention to disappoint you with not changing the bedsheets every day and would like to sincerely apologize for the inconveniences.
Our standard is to change the bedsheets every second day during the guests stay. If you like to have it changed each day, please do not hesitate to contact us, so we can make you feel even more comfortable.

Furthermore we noted your annotations concerning a bidet at the toilets down at the lobby and the air conditioning.

We very much hope to welcome you back again at the Grand Elysée Hamburg to totally convince you of the standard and quality of our hotel.

With kind regards

Britta Toborg
Director Guest Relation

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2018年8月25日的点评

在汉堡居住的好地方。一个优雅、舒适并提供好服务的酒店。一位非常乐于助人的礼宾人员,他非常耐心的标记地图,防止我们在城市中迷路(尽管他很努力,但是我还是迷路了)。美味的自助早餐和几家可以在酒店选择用晚餐的饭店。40分钟步行可到达汉堡市中心。房间宽敞、洁净、设备齐全。Wifi一直好用。没有抱怨的地方。

感谢 Shelley F
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GrandElysee,汉堡爱丽舍酒店 的 Leiter Gästebetreuung,回复了这篇点评2018年8月29日已回复
Google 翻译

Dear Shelley,

Thank you very much for your positive feedback.
We were overwhelmed when reading through your comment which is such a wonderful recognition for the entire Grand Elysée team. Your lovely words concerning our service, the breakfast as well as our hotel rooms and especially our concierge are a great motivation for all of us. Please be assured that we shared your feedback with the entire team.

We are looking forward to welcome you back again, soon.

With kind regards

Britta Toborg
Director Guest Relation

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
2018年5月9日的点评

历史悠久的五星酒店, 但装潢保持不错. 没有浴缸, 没有牙具, 没有水煲, 没有烫斗; 然后它就没有甚么可挑剔了. 离购物区很近, 步行个十来廿分钟就到.

感谢 TheoChin
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
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