这个地方很棒,非常安静,服务质量非常高。早餐非常令人愉快,有各种菜肴。泳池有点太小了:对一个人来说还行,最多只能两个人用。更多
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这个地方很棒,非常安静,服务质量非常高。早餐非常令人愉快,有各种菜肴。泳池有点太小了:对一个人来说还行,最多只能两个人用。更多
显示较少Dear Jean-Christophe C,
It was truly a pleasure having you as our guest during your recent visit to Düsseldorf.
On behalf of the entire team at The Radisson Blu Scandinavia, we are so pleased that you were able to experience our hotel and enjoy the high service and quality levels which we pride ourselves on.
Thank you for your time in reviewing our property on TripAdvisor, and please let us know when you will be returning, as we would love to have you as our guest.
Sincerely,
Andy Pino
床边有两个电源插座,两边各一个。但是两个都不能用。不得不使用落地镜旁边的插座,离床很远。一点都不方便。也没有采取行动解决这一问题。
Dear Carmen K., Thank you for sharing your review of your stay. The Sockets at the Bed do not work as soon as the Lights are switched off. Only the Socket at the Table works all night even when the Lights are switched off. If you chose to visit Düsseldorf again, please do not hesitate to let us know to wow you again in your future stay at our home. Kind regards Fiona Frahling
我们去的时候酒店正在维修。即使这样,酒店的员工也非常的认真负责。酒店的维修工作没有给我们带来任何麻烦。相反,我们感觉像在家一样方便。从登记入住到大堂酒吧,从早餐到结账,所有服务都很棒。
Dear baducab, Thank you for sharing your review of your stay. It is nice to hear, that you had a nice stay with us even though we are undergoing maintenance works in the Hotel. If you chose to visit Düsseldorf again, please do not hesitate to let us know to wow you again in your future stay at our home. Kind regards Fiona Frahling
整体来说,这个酒店还可以,酒店位置很好,但是客房服务没有打扫我们的房间,直到我们在下午4点打电话给前台。晚上在大厅工作的酒吧男招待也不是最友善的人之一。如果不是因为打扫房间的事,我们会很满意酒店的。
Dear Dream13574433815, Thank you for sharing your review of your stay. It is nice to hear, that you had a nice stay with us, except, that your Room was only cleaned after you had asked at the Reception. I am very sorry for this usually rooms are only not cleaned, when the " Do not Clean " sign is hanging outside the Door. If you chose to visit Düsseldorf again, please do not hesitate to let us know to wow you again in your future stay at our home. Kind regards Fiona Frahling
位置不是最好的,步行大约30分钟到市中心。这家旅馆很好,有一个小的健康中心。工作人员非常友好热情。房间既舒适又宽敞。一切都非常漂亮干净,一切都是我们期待的一个四星级酒店的样子。这座城市令人惊叹,有着令人迷人的氛围。
Dear Sonia B., Thank you for sharing your review of your stay. It is nice to hear, that you had a nice stay with us. If you chose to visit Düsseldorf again, please do not hesitate to let us know to wow you again in your future stay at our home. Kind regards Fiona Frahling Reservations Department
位置非常方便,位于河边,有一个很好的公园可以散步或跑步。房间一般。当你进入接待处时,有一股陈旧的气味。酒吧也是非常基础的。
Dear Oozlems, Thank you for sharing your review of your stay at The Radisson Blu Scandinavia Hotel on Tripadvisor. It is nice to hear, that you had a nice stay with us and could take advantage of the great Location. If you chose to visit Düsseldorf again, please do not hesitate to let us know to wow you again in your future stay at our home. Kind regards Fiona Frahling Reservations Department
这家酒店真的很好,但是我觉得有些员工不是很专业!早餐没有人问顾客是否需要什么东西,至少三次有3个不同的人问我的房间号码!我想如果他们像关心房间号码一样关心他们的服务,那就太棒了!
Dear DayTrip35368107664,
Thank you for sharing your wonderful review of your recent stay at The Radisson Blu Scandinavia Hotel on Tripadvisor. It is nice to hear, that you had a nice stay with us. I am sorry, that you did not receive a good Service from some of our Staff. If you chose to visit Düsseldorf again, please do not hesitate to let us know to wow you again in your future stay at our home. Kind regards Fiona Frahling Reservations Department