Dear Guest,
thank you for taking the time of sharing your impression about your stay at Diehls Hotel. We appreciate feedback – be it positive or negative – as it helps us to improve our product and services.
But we sorry to read, that we have not been able to meet your expectations in every detail. And we are sorry that you were bothered by the noise from the train.
On our hompage you can read the fact that the hotel is located right next to railway tracks with trains (on the first page). The railway line behind our hotel is regrettably only for freight trains. The noise was one of our problems, but we did a lot to reduce the noise. Over the years, we have invested significantly in noise protection. We have, for example, had soundproof windows installed and also had the entire building insulated against noise. Since this investment, we were very pleased that a lot of guest hear almost no train noise in the night from inside the room. But if you are sensitive to noise, you could hear the train sometimes.
We would also like to mention that the most of our guest rooms are renovated and modern. But you right, not all areas of the hotel has been renovated. But it will be launched in the near future.
Best regards
Family Diehl-Mehlhorn & Team