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附近酒店
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1 - 6 条点评,共 269 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评 通过移动设备发表

这家酒店极佳地坐落在市中心附近,开车去酒店也挺好的。据我所知这儿有足够的停车位给酒店客人,但不是在车库里。办理入住时很顺利,你会获得很多信息,工作人员很耐心。房间漂亮又干净,灯都打开的话光线很好,浴室也是很好很干净的。Wifi是极好的,早餐种类齐全,很好吃。天气好的时候,你可以坐在外面。去市中心步行大约5分钟,相信我这家酒店很推荐!!谢谢你们的招待,如果我们再去德累斯顿(而且也需要住宿),我们还会再次选择这家酒店!

感谢 kriden
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.nl.tripadvisor.com 查看原文
Lisa_Dilba,Holiday Inn Dresden - Am Zwinger 的 Guest Service,回复了这篇点评回复时间:2周前
Google 翻译

Dear kriden,

we very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Best regards,

Lisa Dilba
Guest Service
Holiday Inn Dresden- Am Zwinger

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2019年5月4日的点评

酒店还是很不错的,步行到老城区只需15分钟。但晚餐有点失望,太油了、上菜也太拖沓,而且黄瓜沙拉做得也很糟。这些食物方面还是需要改进的,还有就是服务员的态度也有待提高。

感谢 sudsburg
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Lisa_Dilba,Holiday Inn Dresden - Am Zwinger 的 Guest Service,回复了这篇点评2019年5月5日已回复
Google 翻译

Dear sudsburg,

we regret that we did not meet your expectations. We would like to apologize and assure you that we have personally followed-up with the relevant managers to look into this matter. Thank you for your time to speak with us personally during your stay as well. We value your feedback for helping us to prevent situations such as this in the future. We do hope that you will give us a second chance to prove that we can be your perfect host in Dresden.

Best regards,

Lisa Dilba

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2019年3月12日的点评 通过移动设备发表

酒店离老城中心只有十分钟的步行路程,所以当你在城市旅行时,这是非常理想的住宿地。工作人员非常友好,乐于助人,房间也很好。一件小事是,淋浴门没法关上,所以每次我们淋浴的时候浴室都会湿透了。我只给三颗星是因为房间太热了。当我们到达的时候,气温已经是30摄氏度了,即使整天整夜都开着窗户,气温也无法降低到超过23摄氏度以下。这毁了我们的夜晚…

感谢 EmmyA89
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Lisa_Dilba,Holiday Inn Dresden - Am Zwinger 的 Guest Service,回复了这篇点评2019年3月13日已回复
Google 翻译

Dear EmmyA89,

thank you for your candid review. We apologize that your recent stay did not meet fully your expectation. We use feedback, such as yours, to continuously make changes to our quality to improve the guest experience. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Best regards,

Lisa Dilba
Guest Service

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2019年1月31日的点评

酒店很新,很干净,但是普通房间很小。酒店位于Dresden一个很安静的地区,临近历史中心,所以很方便参观历史中心,但是不适合过夜生活。我不建议使用酒店的停车位,因为每天要花费14欧元(而且周日也一样),就在酒店拐角处的公共停车位一天只要3欧元(仅限工作日)。桑拿显然要钱。一件糟糕的事情是我把手机的充电器落在房间里了,我试着和他们联系了几次之后,他们说没找到!我不喜欢这样的服务。

感谢 skip_Marco
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Anja W,Holiday Inn Dresden - Am Zwinger 的 Quality & Reputation Manager ,回复了这篇点评2019年2月7日已回复
Google 翻译

Dear skip_Marco, thanks for visiting us and taking the time to share your experience with us. We strive to make each stay as pleasant and comfortable as possible, and we feel very sorry that your recent stay did not meet all your expecations. Espacially that you left your charger of your phone on the room and that our team did not find them. It is correct that we charge additional 4 Euros for the Sauna but our guests recieve an F&B Voucher as an compensation. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

Best Regards from Holiday Inn Dresden - Am Zwinger, Anja Wehnert - Quality & Reputation Manager

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2018年10月26日的点评

离旧城很近,只要走一小段路就能到达德累斯顿闹市区。早餐质量不错!客房装潢是现代风,三四星城市酒店该有的基础设施都有,但是没有什么特色或是亮点。有些员工特别细心(酒吧男服务员),有些则相当冷淡。总之拜访德累斯顿的话,这家酒店还不错。

感谢 rsflyer
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Anja W,Holiday Inn Dresden - Am Zwinger 的 Quality & Reputation Manager ,回复了这篇点评2018年10月30日已回复
Google 翻译

Dear rsflyer, thanks for your feedback from your stay with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Best Regards from Holiday Inn Dresden - Am Zwinger, Anja Wehnert - Quality & Reputation Manager

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2018年8月6日的点评

我在度假时经过这个城市时在这住了一晚。作为IHG铂金会员,我被升级到顶楼的行政房,大型套房淋浴间,书桌和办公椅,墙上有40英寸电视,也有Krups咖啡机(还有茶壶)。大床很结实,但很舒服,淋浴也很好。房间里还有一个笔记本电脑保险柜和一个熨斗烫衣板,但即便是在最低的风扇转速下,空调也会发出噪音。免费wifi运行不错,接待人员友好、乐于助人。我会再住在这里。

感谢 majikthise
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Anja W,Holiday Inn Dresden - Am Zwinger 的 Quality & Reputation Manager ,回复了这篇点评2018年8月9日已回复
Google 翻译

Dear majikthise, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again, soon.

Kind Regards from Holiday Inn Dresden - Am Zwinger, Anja Wehnert - Quality & Reputation Manager

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