杰出的地理位置,但是如果你不能爬楼梯,这里需要一部电梯。我们的房间可以俯视小河,非常美丽。员工非常乐于助人,因为我们黎明就要启程,他们为我们提前开通早餐厅。空调非常好用,而且是必须要用的。更多
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- 酒吧/大堂
杰出的地理位置,但是如果你不能爬楼梯,这里需要一部电梯。我们的房间可以俯视小河,非常美丽。员工非常乐于助人,因为我们黎明就要启程,他们为我们提前开通早餐厅。空调非常好用,而且是必须要用的。更多
显示较少Dear Guest , We just want to thank you for the evaluation given to us . In my name and on the name of all the staff , thanks one again , it was an absolute pleasure receiving you . We hope to see you in a very short future. Consider this your home, you ´ll always be welcomed.
Best regards,
Carolina Jiménez, Manager
开始我对这家酒店的期望很高。酒店的位置很好。只是如果你坐车去的话,很难到达酒店。接待很好,工作人员也很有帮助。缺点是,房间很黑,隔音很差,隔壁房间的客人在洗澡,我都能听见声音。这样的问题是不应该出现在四星级酒店的。
Dear DanieleP478,
First of all, we would like to thank you for taking your time reviewing our Hotel. I´m really sorry to know that the room didn´t meet your expectations.
We are a XVII century Palace and we have only 5 rooms...You should have informed reception desk about this, and we are sure that they would try to offer you another option.
Please be assured, we do value all feedback from our guests and your comment has been reviewed with our team and corrective actions are taken to improve the quality of our service.
I hope you will give us another opportunity to better serve you in a near future.
Once again, thank you for your time. We would like to apologise one more time for all the inconvenience.
Best regards,
Customer Department Service
我完完全全地为这家酒店、也为这座富有魔力的格拉纳达城而倾倒。这家酒店给人一种真实感,感觉就像是一座古老的别墅,同时为了客人的方便在各处添加了现代化的设施。酒店的内部庭院太美了,我在里面拍了无数的照片。这里有非常浪漫的氛围,非常好的员工和非常棒的早餐。以后有机会的话,我一定会再选择这家酒店的!
Dear Guest ,
We just want to thank you for the evaluation given to us .
In my Name and on the name of all the staff , thanks one again , it was an absolute pleasure receiving you . We hope to see you in a very short future. Consider this your home, you ´ll always be welcomed.
Best regards,
Carolina Jiménez
Manager
我们住的是一间小套房,可以看到阿尔罕布拉(和上面的照片一样),非常棒。我们真的感觉像在一座小宫殿里。房间是巨大的,拥有浴室,浴缸,我们真的觉得在这里被照顾得很好。工作人员非常友好,在你一天外出游览回来的时候,他们会提供免费的茶和咖啡来欢迎你。请注意,外面的街道结果可能有点吵,尤其是清晨,会有公交车,垃圾车,最重要的是……还有鹅!
接待处的女士们非常热情友好。我在这里过得很愉快。他们不吝建议,乐于助人。总是带着甜甜的微笑和一颗善良的心。谢谢你们,让我的这次旅行终身难忘!
Dear guest,
Nothing make us happier than reading your nice comments about the Hotel.
We try our best everyday to provide our guest a charming unique experience in a cosy atmosphere.
Thank you very much for your stay and time spent in writting your opinion about us.
We hope to see you in a very short future!
Best regards,
Customer department service
我们在一间小套房住了5晚。它坐落在格拉纳达的阿尔拜辛区,俯瞰达罗河,并向上眺望阿尔罕布拉钟楼。我们每晚都睡得很好,也不觉得太吵,床很舒服。淋浴是在温泉浴——不是太强,但有足够的热水,我们没有使用温泉浴,但它看起来很有趣。早餐是自助餐,但丰富多样-美味的玉米饼每天早上和适当的芝士蛋糕。工作人员非常友好和乐于助人。免费WiFi,速度相当快。强烈推荐。帕拉西奥·德·马里亚纳·皮涅达
酒店地处最中心的区域,入住体验十分好。我的房间能看到(局部的)阿尔罕布拉宫,房间很干净漂亮,也很宽敞真实。工作人员十分友好热心。早餐很棒---选择很多!
Dear guest,
Thank you very much for taking your time to let us know your opinion about Palacio Mariana Pineda.
I will be very proud to communicate your high level of satisfaction to the Hotel team.
Consider this your home, you ´ll always be welcomed !
Best regards,
Carolina Jiménez
Manager