Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case. We are pleased to know that you have enjoyed the service second to none, the facilities luxurious and in general all first class.
For all the staff of The Botanico Hotel it will be a real pleasure to see you again enjoying of a relaxing stay.
我的男朋友和我现在在特内里费，这是我们第二次选择这家酒店。我们第一次选择大使套房，现在是理事套房。两者都很漂亮，并提供很棒的景色。至于员工和服务方面的提议，已经没什么好说的了！伯塔尼克酒店，谢谢今天的热情款待！感谢Vincent Bignolles和Eliza Chiriac。
Dear Chirac E,
Thank you for choosing once again our Hotel for your holiday at Tenerife and for the time spent to share your review.
We are delighted to know that you enjoyed a pleasant second stay with us, since our guests’ satisfaction is our most important goal.
In addition, we are glad to know that you appreciated our rooms, this views, the quality staff service and facilities, created for each of our guests to find their made-to-measure experience.
We are looking forward to welcoming you soon.
Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case.
For all the staff of The Botánico Hotel it will be a real pleasure to see you again enjoying of a relaxing stay.
It's a pleasure for all of us to read that you and your family enjoyed during your recent visit to Tenerife.
Thank you so much for sharing your experience with our staff, the Breakfast Buffet and the Spa.
We have taken note of your comment about the Restaurants for improvement.
Looking forward to welcome you back in a future.
Thank you for taking the time to leave your comments and opinions about your stay in our hotel. The majority of our clients who choose to stay with us for a relaxing break leave very positive feedback, and for this reason we are sorry to hear that your expectations were not met on this occasion.
Our Spa is meant to be a temple of relaxation and wellbeing, hence the restriction of kind under 16 years old that may interfere with the tranquility and tarnish the peace and rest of our guests. We regret if any of these measures, that are only meant to warrant our guests a throughout enjoyable holiday, have prevented you from fully enjoying your stay and kindly apologize for the inconveniences.
We take note of each and every one of our customers' observations, complaints, suggestions and comments, for the purpose of our improvement.
We are at your service for anything that you may need.