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附近酒店
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1 - 6 条点评,共 1,881 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评

这是我住过的最好的酒店。服务无与伦比,环境优美,设施豪华, 还有很多餐厅,工作人员也尽心尽力为客人服务。真是一流。

2  感谢 Debs93
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
botanico,Hotel Botanico & The Oriental Spa Garden 的 Director General,回复了这篇点评回复时间:2天前
Google 翻译

Dear Debs93,

Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case. We are pleased to know that you have enjoyed the service second to none, the facilities luxurious and in general all first class.

For all the staff of The Botanico Hotel it will be a real pleasure to see you again enjoying of a relaxing stay.

Best regards,

Gustavo Escobar
Hotel Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年8月12日点评 通过移动设备发表

我的男朋友和我现在在特内里费,这是我们第二次选择这家酒店。我们第一次选择大使套房,现在是理事套房。两者都很漂亮,并提供很棒的景色。至于员工和服务方面的提议,已经没什么好说的了!伯塔尼克酒店,谢谢今天的热情款待!感谢Vincent Bignolles和Eliza Chiriac。

1  感谢 Chiriac E
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.fr 查看原文
Hotel B,Hotel Botanico & The Oriental Spa Garden 的 Director General,回复了这篇点评回复时间:2018年8月22日
Google 翻译

Dear Chirac E,

Thank you for choosing once again our Hotel for your holiday at Tenerife and for the time spent to share your review.

We are delighted to know that you enjoyed a pleasant second stay with us, since our guests’ satisfaction is our most important goal.

In addition, we are glad to know that you appreciated our rooms, this views, the quality staff service and facilities, created for each of our guests to find their made-to-measure experience.

We are looking forward to welcoming you soon.

Gustavo Escobar
Hotel Manager

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TripAdvisor 中国会员
2018年7月9日点评 通过移动设备发表

住宿时间:2018年7月,情侣游
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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年5月26日点评 通过移动设备发表

这是我第五次来这个美丽的地方,再一次来感觉还是如此的好,一次又一次,每次的体验都一如既往的好。工作人员特别好,值得一提的是Sergio,很友善很乐于助人。这里的spa超级棒!还有就是虽然价钱不便宜,但是就如他们说的一样,你享受到的服务跟你付出的钱是成正比的。

感谢 paulmarley58
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Hotel B,Hotel Botanico & The Oriental Spa Garden 的 Director General,回复了这篇点评回复时间:2018年6月1日
Google 翻译

Dear guest,

Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case.

For all the staff of The Botánico Hotel it will be a real pleasure to see you again enjoying of a relaxing stay.

Best regards,

Gustavo Escobar
Hotel Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年3月31日点评

我和我的家人花了400多欧元订了一间套房。早餐很好,停车场和温泉浴场很棒。工作人员很热心,但是不符合五星级标准(例如,我们的烧水壶坏了,我们要求换一个,但是没有人帮忙替换)。套房大小正好,但是很破旧,不符合五星级标准。最要批评的是餐厅。和这座岛上其它的餐厅相比,这里的价格是两三倍,食物绝对不符合价格水平。

1  感谢 WhatALovelyPlanet
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.ch 查看原文
Hotel B,Hotel Botanico & The Oriental Spa Garden 的 Director General,回复了这篇点评回复时间:2018年4月2日
Google 翻译

Dear WhatALovelyPlanet,

It's a pleasure for all of us to read that you and your family enjoyed during your recent visit to Tenerife.
Thank you so much for sharing your experience with our staff, the Breakfast Buffet and the Spa.
We have taken note of your comment about the Restaurants for improvement.
Looking forward to welcome you back in a future.

Best regards,

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年1月26日点评 通过移动设备发表

我们入住体验非常不错,这里的服务生都很友好。注意酒店的水疗区(漂亮的泳池,按摩,健身房)人数限制在16位。我们当时是带着小女婴一起去的,到了那才了解里面有严格的年龄限制规定,那就意味着我们没法按计划那样享受温热的泳池或健身房。酒店内设有餐厅,在那里我们吃到了美味的自助早餐。酒店还安排前往市中心的穿梭巴士。客房服务方面也做得很好,我感觉服务生对我们一家尤其热心。我们是一月份的第二个星期入住的,大部分客人都是60或者更年长的。

感谢 Willcoswe
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.se 查看原文
Hotel B,Hotel Botanico & The Oriental Spa Garden 的 Director General,回复了这篇点评回复时间:2018年1月31日
Google 翻译

Dear Willcoswe,

Thank you for taking the time to leave your comments and opinions about your stay in our hotel. The majority of our clients who choose to stay with us for a relaxing break leave very positive feedback, and for this reason we are sorry to hear that your expectations were not met on this occasion.

Our Spa is meant to be a temple of relaxation and wellbeing, hence the restriction of kind under 16 years old that may interfere with the tranquility and tarnish the peace and rest of our guests. We regret if any of these measures, that are only meant to warrant our guests a throughout enjoyable holiday, have prevented you from fully enjoying your stay and kindly apologize for the inconveniences.

We take note of each and every one of our customers' observations, complaints, suggestions and comments, for the purpose of our improvement.
We are at your service for anything that you may need.

Kind regards,

Gustavo Escobar
Hotel Manager

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