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1 - 6 条点评,共 4,865 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月29日的点评 通过移动设备发表

这条评论是专门讲天台的。由于天气温暖,在参观完大教堂后,我正在寻找一个不错的天台。走在兰布拉斯大道上,我在Yelp上偶然发现了360天台。进入酒店,发现这里看起来非常时髦和别致。有一部电梯可以把你带到屋顶,虽然它很小很拥挤。天台的景色美极了,我们还能看到日落。它环绕整个周边,并有一个小游泳池,还有一小块地方铺有人造草地和豆袋坐垫。一开始我用的是玫瑰,后来换成了阿贝罗鸡尾酒,因为它看起来是一款非常受欢迎的饮料,喝起来味道很好,不太苦。我从其中两个那里得到了很好的反馈。我不确定他们是否提供食物,因为我没有看到菜单,所以我不建议饿着肚子来这里。强烈推荐,尤其是在夏天。我下次访问BCN的时候一定会再来这里的。

感谢 nattyandxo
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月27日的点评

每个工作人员都很友好,很乐于助人。他们打电话来确认我们的行程,我们要求换房就立刻给我们换房,还给我们做晚餐推荐,并告诉我们他们在地图上的位置,并给我们叫了出租车。这家酒店唯一的缺点是食物的味道和品质,但我们很高兴因此每天可以步行去不同的餐馆吃饭……公园里有好几个餐馆。这家酒店位于许多旅游景点的中心,离公共汽车站不远。我们听说这不是镇上最好的酒店,但也还好。床真是舒服极了!我真希望家里有这么个床垫。我们在 附近的La Merce 酒店的时候,即使在9楼,清晨仍然可以听到街上的人说话,但是第二天晚上在这家酒店隔音却很好。酒店的游泳池不大,但我们来巴塞罗那并不是为了在酒店游泳池里游泳,所以并不介意这点。我还会再来的。

感谢 Daisy0804
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
JRAlvarezCervela,巴瑟罗拉瓦尔酒店 的 Director General,回复了这篇点评2019年9月29日已回复
Google 翻译

Dear guest,

Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.

We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets. We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds.

We hope this does not deter you from staying with us again and look forward to welcoming you back to our hotel in the near future for a more positive experience, as it should be.

With kind regards,

Your Barceló Team

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2019年9月21日的点评 通过移动设备发表

舒适温馨的氛围与美味的鸡尾酒。员工随时准备提供帮助。我用我少的不能再少的西班牙语知识也没有遇到任何困难:)一定会再来,强烈推荐给我的朋友和亲戚。再次感谢:)

感谢 furiaaa
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.tr 查看原文
JRAlvarezCervela,巴瑟罗拉瓦尔酒店 的 Director General,回复了这篇点评2019年9月23日已回复
Google 翻译

Dear guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations.

I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths. I am glad to read that you enjoyed our cocktails in our 360º rooftop terrace.

Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Barcelona.

WIth kind regards, your Barceló Raval team.

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2019年9月12日的点评

虽然酒店房间小,但房间布局很赞,而且设施配备很实用。这酒店最棒的就是屋顶酒吧了,你能够在这酒吧360度欣赏到城市美景。酒店泳池更像是个戏水池,因为有着穿着暴露的美女们在这玩耍,所以不大适合带孩子来。酒店所用装饰装修很有意思,而且色彩丰富各异。酒店员工们见多识广,乐于助人。

感谢 culehmann
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
JRAlvarezCervela,巴瑟罗拉瓦尔酒店 的 Director General,回复了这篇点评2019年9月13日已回复
Google 翻译

Dear guest,

Thank you for the great feedback of your recent holiday experience at our Barceló Raval; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

We are glad to read that you really enjoyed your room, the decoration of the hotel and that you enjoyed our 360º bar in the rooftop. We apologise if the pool did not meet your expectations. The idea is not to have a large pool to swim widely, but a small pool to freshen up while enjoying the city views. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets

Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.

With kind regards, your Barceló team.

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2019年9月4日的点评 通过移动设备发表

选择这家酒店是为了给我妹妹21岁的生日一个惊喜的周末假期,而且也没有失望。设计很古怪也很酷,你抵达的时候,他们会用一杯卡瓦酒迎接你。客房很小,但功能齐全,尽管我觉得清洁应该达到更好的水平(有很多肮脏的角落,我们的门上还有油腻的手印,我们到的时候就在门上了,入住的这段时间也没有清理掉)。不过对于酒店的花费和位置来说,我们还是非常满意的。屋顶有360度美丽的全景,我的一个减分项是,当我们上去的时候,泳池里有很多吵闹的年轻人,我不相信他们是酒店的客人,耽搁了我们的时间,而且也破坏了氛围。你也无法忽视露台某处传来的一股浓烈的臭味(呕吐物/奶酪?)真的很让人讨厌。员工很友善,乐于助人,我绝对会推荐早餐,很赞,水果,糕点,肉类,奶酪和果汁种类丰富。因为酒店很酷的设计和便利的位置(还有5星级的早餐!),我推荐和朋友一起来这里度过城市的假期。

感谢 charlottep396
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月22日的点评

位置超棒,大堂看起来真的又酷又神奇!然而,我们的空调到处漏水(在我们向前台提到这个问题后就修好了),我们的浴室门太紧,关不上——如果你有胃病的话,这点不太理想(这个问题没有处理好)。床很棒-超级大-虽然金属栅栏有点煞风景,但是房间外的景色依然很棒。床边的冷气功能可以控制整个房间,如果以后有事来这边的话还会再住这里——比如我们要来旅游的话。非常令人失望的一点是——桑拿没有开放——桑拿是我们来这个酒店的一个关键的原因。如果酒店能有个泳池的话那么会比现在好一百倍!!比巴塞罗那的很多酒店都好,但是没有我去其他国家旅游时住的酒店好。

感谢 188ellel
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
JRAlvarezCervela,巴瑟罗拉瓦尔酒店 的 Director General,回复了这篇点评2019年8月24日已回复
Google 翻译

Dear guest,

Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.

We are very sorry to read the disturbances caused by the air conditionning unit in your room. Moreover, we would like to thank you for pointing out the efficient service you received when reporting this issue in your room and we sincerely thank you for informing us immediately so we could intervene minimizing the disruption during your holidays among us.

We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds.

As for the sauna, we had an unfortunate accident and it burned down, thats why it is closed and it will open again for winter. Luckily, nothing major happen, everything worked properly so that the fire was put off swiftly and there were no one hurt. We apologize for the inconveniences that may caused during your stay with us.

Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance

With kindest regards,

Carlene García
Deputy Manager

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