上个周末在这里过得很愉快，我们在上午10点左右到达酒店，只是为了把行李放下，因为我们知道要到下午才能登记入住。前台的人很乐于助人，英语说得很好，我们解释说这是我们第一次去巴塞罗那，他给了我们一张地图，并标出了最好的游览地点，然后告诉我们有一个房间，我们可以在伊米迪亚特里入住，这很令人高兴。虽然旅馆在市区比较安静的地方，但我们还是可以过马路坐地铁，比较方便。酒吧和游泳池是非常好，令人放松，我们注意到卡塔尔航空机组人员住了这酒店，所以它必须是体面的!最后一个晚上我们回到酒店房间发现一盘蛋糕,一瓶香槟和“祝我生日快乐”的便条,我想是我的女朋友安排的，但显然不是，酒店他们准备了(我只能推测他们注意我的护照)这是一个非常可爱的举动。
Hello Andy,
Thank you very much for your kind review of the Barcelona Princess and especially for your fantastic comments regarding the service we deliver. It is really rewarding to receive such comments about our team.
I am delighted to read how much you enjoyed the cake and cava we prepare to celebrate your birthday. It´s our pleasure to make you happy!!!
I hope to be able to welcome you back again very soon.
Best regards
Santiago Hernández
Director
我喜欢酒店的位置，它毗邻一个购物中心和海滩。关于房间，足够的体面和宽敞。他们提供了一款三星智能手机，可以免费使用。但是，正如上面提到的，我觉得隔板很薄。空调系统也坏了。我希望他们能做些什么。关于工作人员，他们很通融。我对吵闹的邻居提出了投诉，酒店管理层迅速介入，当时是凌晨3:30，其他客人正在播放吵闹的音乐。综上所述，因为位置，我推荐酒店。但是睡觉时要把耳塞放在手边。
Hi Punkychang,
Many thanks for posting your review.
I´m glad to see you had a pleasant stay with us and you enjoyed our facilities.
And great to see our staff ensuring that you were well looked after and assisted with your neighbors. I will pass your comments to them, as it is the greatest encouragement for everyone to continue delivering service that we are so proud of.
I do hope we are able to welcome you back again to the hotel sometime in the future.
Best regards
Santiago Hernández
Director
我和我妻子在这里度过了我们的结婚三周年纪念日，真是太棒了!从巴塞罗那机场大约45分钟的车程。酒店的工作人员非常友好，乐于助人，他们的态度无可挑剔。我们被安排在16楼的一间观 景房，哇，景色真美。每晚看着巴塞罗那的灯光入睡。房间是开放式的，很现代，但如果你需要隐私，还有一个可伸缩的百叶窗。空调有时太强劲了。我们没有在酒店吃饭，但酒吧很可爱，而且价格实惠。游泳池很冷，但是景色很美。正如你所期望的那样，他们很快就会聚集起来，而且毛巾是由酒店提供的。我们都在酒店里做了按摩，非常棒。酒店位置很好，靠近海滩，远离城市的喧嚣，但是在200码开外，与酒店平行的街道上有一个地铁站。开往绿线的公共汽车站就在酒店旁边。我一定会再入住这里的!
Hi Ryant403,
Thanks for your extended review and for your recommendation.
Many congratulations for your 3rd anniversary. One of our mail goals is a high guest-satisfaction and it´s a pleasure to know that you were overall satisfied during your stay, especially with views, location, staff and rooms.
We look forward to welcoming you back, perhaps for another special occasion very soon.
Best regards
Santiago Hernández
Director
和爱人于7月22日起在此入住了4夜，彼时正是我的生日，抵店时酒店员工将一瓶香槟以及蛋糕送入房间！好贴心的惊喜啊！大爱这家酒店！房间位于24楼，非常舒适，能够俯瞰到城市的美景！员工优质，竭尽所能地提供出色的顾客服务。游泳池亦很棒，随时都有干净毛巾可取用，还摆放了许多小型座椅。入住的第二天晚上，我和爱人订婚了！！于是酒店再次送来了香槟，超贴心的。这个具有特殊意义的假期会永远铭刻在我们的记忆之中。还会再光顾！再次感谢！
Hello meganbryson22,
First of all let me congratulate you for your engagement.
We feel privileged that you chose to spend such a special occasion with us and I am extremely proud of our team for making the whole experience for you memorable!
We look forward to welcoming you back, perhaps for another special occasion very soon.
Kindest regards
Santiago Hernández
Director
我们用Jet2holidays（英国一家类似“去哪儿”的旅游网站）网站提供的超值套餐预订了这家酒店，这家店一点都没让我们失望!酒店很不错，从我们的房间可以看到整个巴塞罗那的迷人景色!我们非常感激接待处的工作人员，他们非常殷勤地为我们提供了有关在附近走走转转、必去的游玩项目等等的建议。酒店里也有踏板摩托车，我们当天就租了它们，它们都非常棒；店里的游泳池有时也很拥挤，但这取决于你去的时间，而我们并不介意这一点。这家酒店每天都有客房服务，食物也很棒；店里还有24小时的客房服务，但是非常贵，这大概就是这家店唯一的缺点。
Dear nim0502,
Thank you for your great review and I am happy to hear that your overall satisfaction is so high. I trust that your detailed description is helpful for other travellers and that you visit us again on a future occasion.
Kind regards,
房间不错,有一个像样的大床上,能欣赏漂亮的海景，这很不错。酒店有免费的迷你酒吧，但是电梯非常缓慢，不太方便。浴室的装修有些过时，我的房卡出了两次问题。还有，我隔壁的住户非常吵。早餐8点后才开门(吃早餐的同时房间服务员会整理房间)基础设施整体上不错,但因为一些不让人愉快的细节，体验并不好。
Hello Cyril_Im2013,
I appreciate you taking your time to make us aware of your experience, your feedback is certainly highly valued and we apologize for not meeting your expectations.
I regret that some details have not allowed your stay to be much better. Key cards are sometimes demagnetized if they are put next to an electronic device. And about noise from your neighbour, if next time you are with us it happens again you just have to contact our reception and they will do their best to solve this situation.
Concerning the breakfast not cleared, this is not the reflection of our usual standards, please rest assured your views will be taken into account and actions taken where necessary.
If we failed to provide you a comfortable stay, we would like the opportunity to rectify your experience.
Best regards
Santiago Hernández
Director
