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附近酒店
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1 - 6 条点评,共 3,488 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月13日的点评 通过移动设备发表

酒店的第一印象很好。酒店真的很现代化,景色很美。但是,我们对这个标准的4星酒店没有在客房内提供熨斗或允许您使用熨斗感到非常失望。相反,他们希望你为每件T恤衫支付7英镑/每件裙子15英镑。我和我的同伴都有4天/晚的衣服,现在真的无法穿,因为要为所有要熨的衣服支付这些价格我们负担不起。我们周游世界,甚至在宜必思酒店也从未被拒绝使用熨斗!更不用说一家4/5星的酒店——通常应该是标配。说实话,令人失望,相当匮乏,熨斗不应该是奢侈品。

感谢 B1878
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Santiago H,巴塞罗那公主酒店 的 General Manager,回复了这篇点评回复时间:4周前
Google 翻译

Dear B1878,

Thank you so much for taking your time in writing us a sincere review.

I do understand your concern regarding the irons, however it is for security (fire risk) and electric network limit reasons why we do not have irons available for our guests. We have a laundry service available, we pick up your clothes and give them you back during the same day. We also provide an express service if it´s more suitable for you, both pressing and laundry.

I trust that apart from this issue you had a great stay and found our hotel an attractive and comfortable place for your visit to Barcelona.

Kind regards,
Santiago Hernández – general manager

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2019年6月15日的点评 通过移动设备发表

房间不错,有一个像样的大床上,能欣赏漂亮的海景,这很不错。酒店有免费的迷你酒吧,但是电梯非常缓慢,不太方便。浴室的装修有些过时,我的房卡出了两次问题。还有,我隔壁的住户非常吵。早餐8点后才开门(吃早餐的同时房间服务员会整理房间)基础设施整体上不错,但因为一些不让人愉快的细节,体验并不好。

感谢 cyril_lm2013
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Santiago H,巴塞罗那公主酒店 的 General Manager,回复了这篇点评2019年6月21日已回复
Google 翻译

Hello Cyril_Im2013,

I appreciate you taking your time to make us aware of your experience, your feedback is certainly highly valued and we apologize for not meeting your expectations.
I regret that some details have not allowed your stay to be much better. Key cards are sometimes demagnetized if they are put next to an electronic device. And about noise from your neighbour, if next time you are with us it happens again you just have to contact our reception and they will do their best to solve this situation.
Concerning the breakfast not cleared, this is not the reflection of our usual standards, please rest assured your views will be taken into account and actions taken where necessary.
If we failed to provide you a comfortable stay, we would like the opportunity to rectify your experience.
Best regards

Santiago Hernández
Director

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2019年5月31日的点评 通过移动设备发表

巴塞罗那公主酒店真是太棒了。即使它位于市中心以外,也不能成为真正的问题。良好的沟通,乐于助人的工作人员,还有可以观赏美妙城市景色的舒适的客房。对所有人来说都非常好。附近的餐馆不多,但坐火车到市中心很容易。

感谢 matitis
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Santiago H,巴塞罗那公主酒店 的 General Manager,回复了这篇点评2019年6月3日已回复
Google 翻译

Hello Matitis,
Many thanks for staying with us and for kind review.
I´m so glad to see your stay was a perfect one and you appreciated our location. We are located just 3 minutes walking distance to a metro station that takes you downtown in less than half an hour, close to the beach and next to a big shopping mall where you can find everything you need.
We would really like to welcome you back again next time you visit Barcelona
Kindest regards
Santiago Hernández
Director

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2019年5月13日的点评

我选择了这家酒店,因为这里靠近波布卢诺,那是我最喜欢的巴塞罗那的地区。服务卓越,房间干净舒适。距离便利设施和地铁都很近。前往海滩也很近,景色很好!

感谢 luiseksierra
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Santiago H,巴塞罗那公主酒店 的 General Manager,回复了这篇点评2019年5月17日已回复
Google 翻译

Hello Luiseksierra,

Let me take this opportunity to thank you for staying at the Barcelona Princess Hotel.
We are delighted to read that you enjoyed the hotel so much. Your nice words regarding the Hotel, the services and the location are really appreciated by all of us and this is the best that we can have.
I do hope we are able to welcome you back again to the hotel sometime in the future to experience another wonderful stay.
Best regards

Santiago Hernández
Director

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2019年5月4日的点评 通过移动设备发表

酒店离会议中心很近,酒店的另一边是购物中心.这家店是一个相当方便在开会的时候,可以入住的酒店.你开会的同时,你的伴侣可以去购物。酒店的景色很美,早餐也很棒。这是巴塞罗那住宿的好地方!

感谢 Voyager664594
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.il 查看原文
Santiago H,巴塞罗那公主酒店 的 General Manager,回复了这篇点评2019年5月9日已回复
Google 翻译

Hello Voyager664594,
Thanks a lot for taking your time to write a review, even more with such high scores.
It is terrific to hear how highly you valued your experience with us and that you liked every element of our property as well as our location.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Best regards
Santiago Hernández
Director

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