找不出这家酒店的毛病。酒店在拉兰布拉很完美的位置，就在地铁站旁边，从酒店出发，20分钟可到任何一个旅游景点。周围还有很好的餐馆和酒吧，步行到海滩只要10分钟。我们遇到的员工都很可爱，很乐于助人，他们帮我们预订了机票，并为我们打印了东西。我们的房间准备好了，比标准退房时间早，所以我们就不必再等了。房间很小，不过很好很现代化，正是你在城市休息想要的。我们的房间里有个很好的双淋浴，他们每天清洗和更换毛巾。感谢这里的员工们，你们真的使我们的巴塞罗那之行变得很特别，明年我们还会再来！更多
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我们选择这家酒店是因为它离西班牙巴塞罗那的邮轮港口很近，我们惊喜地发现它干净、舒适，非常适合我们2天的短暂留宿。工作人员很友好，随时可以回答我们的问题。他们有存放行李的储物柜，可以在您等候房间或乘车去机场等时存放行李。它位于一个超棒的地区，市场上有在卖纪念品和新鲜海鲜以及水果。公共汽车都是步行距离内就能到达的，花费非常值得。此外，毕加索博物馆与美味的餐厅、当地商店和酒吧也相距不远。巴塞罗那是一个美丽的城市，有许多奇妙的建筑，我们希望能很快再来。
Dear Rebecca S,
First of all, thank you very much for taking the time to write such a wonderful comment on TripAdvisor!
We are delighted to hear that you enjoyed our great location, ideal for an easy visit to the city and especially for cruise travellers. It would be a pleasure to have you again in our hotel any time you decide to come back to Barcelona. Do not hesitate to contact us directly to get the best deal!
Warm regards,
Bernat Alonso
Marketing Manager
首先非常感谢你们免费升级，工作人员总是特别友好，特别乐于助人，房间很大很整洁很不错，我们的房间每天都会被打扫，他们都是特别棒的清洁工，早餐也很好吃。地理位置相对其他任何地方来说都位于中心地带，一定会再次入住的，谢谢你们的全体员工，希望你们可以继续保持下去👍
Dear markdorio,
Thank you for taking the time to post such a wonderful review.
We truly appreciate your kind comments about our hotel, stressing the great service delivered by our wonderful staff, the comfort of our rooms and the cleaning service.
It would be our pleasure to have you again in our hotel, anytime you decide to stay again in our hotel. Do not hesitate to contact us directly to get the best deal!
Greetings from Barcelona!
Bernat Alonso
Marketing Manager
这家酒店的位置很优越便利，工作人员也很友好，我们晚上到达酒店的时候，他们发现我们的房间里只有一个小窗户，看不到外面的任何景色，不过我们觉得这没有关系，但是另外的不足之处就是这个房间外面只能看到酒店的服务间，每当清晨来临时，我们会完全不知道外面是在下雨还是晴天，所以我没有看上这个房间（206号房），我们要求前台为我们安排搬到另一个房间，前台满足了我们的要求，给我们换了一个更好的房间，虽然看不到干河（在西班牙用作道路的干涸河床）的风景，但仍然非常漂亮而且很宽敞，里面有一扇漂亮的窗户和一个小阳台，可以远远地欣赏到巴塞罗纳美丽的风景。多亏了这个工作人员，我感觉好多了，非常感谢他的帮助！
Dear MAISSAA & MUSTA... K,
Thank you for taking the time to share your feedback following your recent stay at Hotel Arc La Rambla.
We are happy to know that you enjoyed our great location and the great service delivered by our wonderful staff. We regret to hear that you were not satisfied with the first room you checked-in, but we are happy to know that we were able to offer you witha solution.
As you may know, due to the nature of our building, our rooms vary in size and shape and for this reason we offer different room categories. Do not hesitate to contact us directly if you’re planning to stay with us again, as we will be more than happy to assist you ensuring that the room you’re booking is up to your needs.
Warm regards,
Bernat Alonso
Marketing Manager
酒店地理位置优越，但酒店应利用收入来改进空调系统。夏季，酒店太热，空调系统只能吹暖空气。经过一整天的观光，我想去酒店以外的任何地方。
Dear 108xaviers,
Thank you for taking the time to share your experience on TripAdvisor.
Whilst we are happy to know that you enjoyed our great location, we regret to hear about the problem with the air conditioning. Unfortunately we have no complaints or comments from you about this matter during your stay, which made it impossible for us to find a solution.
At the Arc La Rambla Hotel we are committed to providing excellent service to our guests and I assure you that we regularly perform the necessary maintenance and renovation tasks to maintain the high standards we demand of ourselves.
We are absolutely confident that we can deliver a much improved experience. Please, do not hesitate to contact us directly should you ever consider staying with us again as we will be more than happy to assist you in this regard ensuring you have a most comfortable experience.
Warm regards,
Bernat Alonso
Marketing Manager
拉姆布拉酒店太棒了！非常有帮助，注重细节和优质的服务。我能感受到酒店对我们很欢迎，他们对景点和要做的事情提出了建议。我所需要的信息，他们都能完美的提供。
Dear 8Fio8,
Thank you for taking the time to post such a lovely review.
We are delighted to read that your birthday trip was amazing and that you enjoyed the great service delivered by our wonderful staff. We will pass your comments to her who works hard to make each and every guest feel comfortable and welcomed in our Hotel.
We appreciate your recommendation and be absolutely assured that there is always a warm welcome waiting for you here at Hotel Arc La Rambla. Do not hesitate to contact us directly to get the best deal!
Warm regards,
Bernat Alonso
Marketing Manager
上周，我们一家四口住在埃尔伯恩附近的一套很棒的公寓里。最后两天我们从布拉瓦海岸回到巴塞罗那，我决定呆在一个有点不同的地方。拉斯兰布拉斯不是我们最喜欢的地方，但我喜欢从阳台往下看。我们家孩子的房间有一个大阳台，可以看到外面的涂鸦和狭窄的街道。我们吃的午餐是从博克特鲁阿市场带回来的。我喜欢感受拉瓦尔。周六晚上，我们在纳明多纳享用了一顿美妙的晚餐后，在一个户外社区派对/音乐会上度过了一夜。我不想一直呆在这里，但是在这里度过几晚再合适不过了。
Dear Cocojuv,
Thank you for taking the time to write your feedback on TripAdvisor!
It is great to see that our hotel was perfect for your short stay in Barcelona after a few days on the wonderful Costa Brava. We are happy to hear that you enjoyed the hotel and the area where it is located, which always offers activities for all tastes and ages.
We all thank you for your recommendation to our future guests and look forward to welcome you back in the near future.
Greetings from Barcelona!
Bernat Alonso
Marketing Manager
