Dear MAISSAA & MUSTA... K,
Thank you for taking the time to share your feedback following your recent stay at Hotel Arc La Rambla.
We are happy to know that you enjoyed our great location and the great service delivered by our wonderful staff. We regret to hear that you were not satisfied with the first room you checked-in, but we are happy to know that we were able to offer you witha solution.
As you may know, due to the nature of our building, our rooms vary in size and shape and for this reason we offer different room categories. Do not hesitate to contact us directly if you’re planning to stay with us again, as we will be more than happy to assist you ensuring that the room you’re booking is up to your needs.
Warm regards,
Bernat Alonso
Marketing Manager