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我们4个人入住了一个中等套房。有两张沙发床，出人意料的舒服。房间很干净宽敞。接待区似乎是最近刚翻新的，有一种简单艺术派的感觉。酒店附近有4个餐馆，非常棒。早餐很不错。Juan给了我们这样额客户服务，非常感谢。位置也很不错从最近的地铁站，“医院”，过来步行大概只要10分钟。也可以步行去Casa Batllo 和Casa Mila 。
Dear Antonia,
I would like to thank you for choosing the Guitart Grand Passage on the occasion of your visit to Barcelona and for sharing your experience on TripAdvisor.
I am delighted to read such a positive review of your stay and pleased to see that our rooms and wonderful location met your expectations. All the members of the team work tirelessly to deliver the best quality service and provide our guests with unforgettable experiences; we will pass on your kind comments to Juan!
We look forward to welcoming you back to the Guitart Grand Passage in the near future.
Kind regards.
很好的酒店，位置也不错。我们在这儿住了四晚，没有什么不好。拐角有几家酒吧，有趣而且氛围很好，白天游览巴塞罗那 晚上在这里开心一下。房间够大，很舒适。
Dear Bartek,
Thanks for the review.
It makes us feel proud that we attend to the needs of our clients in the best way that we can, for that reason I also thank you for yours complaints that help us to improve our service.
Best regards.
Public Relations Manager
位置十分的好，离市中心不远，房间很大，阳台很漂亮。走路去地铁站只有10分钟的路程。附件有很多漂亮的餐厅。有2个建议给他们提高的，一个是要补充咖啡/茶包（我们住的那段期间之后1次补充），二是接待员并没有意识到主要旅游经典的上班时间和行程改变，这就是为什么他们给我们错误的信息。
Dear AlexRez,
Thank you for taking the time to write a review regarding your recent stay at Guitart Grand Passage. We are very pleased to hear that you liked our location and found it convenient and in easy reach to shops and restaurants. We will take on board your other comments in order to continue improving the services offered to guests. We hope to be able to welcome you back again in the near future.
Kind regards.
虽然工作人员很友好，但是房间就是一般的，考虑到其自称是四星级。早餐就是一场马拉松，一个人集厨师/服务员/洗衣/客户服务于一身，我们称他为“超人”，他一个人洗衣服，准备咖啡。洗盘子，做咖啡，做你喜欢的鸡蛋。我们敬佩他，但是又感到抱歉。我想要帮助他。因此服务就比较差了，早餐种类也很有限。
Estimado Sam,
Ante todo nos gustaría agradecerle su comentario en la comunidad de TripAdvisor, nos es de gran ayuda conocer las experiencias de nuestros clientes para así poder mejorar nuestro servicio día tras día. Nos complace saber que encontró perfecto nuestro hotel. Le agradecemos la confianza depositada en nuestro y esperamos darle la bienvenida de nuevo.
Un saludo.
整个地方只需要步行10到15分钟左右的时间就可以去想去的车站以及附近的医院。我们一行十二个人来到这里下榻周围，环境很棒，酒店甚至帮我们免费升级到了更好的房间，今天正好是我的生日，所有的工作人员都竭尽全力的帮我庆祝生日，甚至给我送来了生日的蛋糕，我感觉非常的开心，再次感谢这里所有的服务生实在是无可挑剔这里的房间大小刚刚好，非常适合孩子住宿，而且周围环境不仅现在而且十分干净，能够欣赏到不错的城市风光，我们甚至升级到了更好的房间，整个地方完全物有所值，地理位置也非常的方便，房间干净舒适，质量上乘，以后如果有机会的话，还会再来这个地方的！
Dear Guest,
Thank you for your kind comments. We hope to be able to welcome you back again as our guest.
Kind regards.
我之所以订这家酒店是因为它离我要动手术的Barraquer诊所很近。去市中心步行只需要差不多25分钟，或者地铁站就在附近。这家酒店的员工都非常专业，而且极其乐于帮助。这种现代化的房间真的很棒，很大，而且休息室和用餐的区域都是隔开的。推荐这里的早餐，真是应有尽有。我高度推荐这个酒店。
Dear Dorothy S.,
Firstly, we want to thank you for the review concerning your stay in Guitart Grand Passage.
We are glad to fulfill your expectations and you felt comfortable during your stay.
The location is really good because it's near the main business & commercial center, public transport connection and it's surronded for good bars and restaurants.
Thanks for the good valoration of the staff, we will keep working with the same involvement and motivation.
The rooms are really modern they where completely reform last year.
It's a pleasure that you recommend our hotel.
We will like to welcome you in your visit to Barcelona.
Best regards
