Dear Gulcin,
Thank you for your review.
We informed you perfectly about the type of room you had booked. Why did not you book another one?. Sincerely, do you believe that it is our mistake?. It is exactly that which comes out in his reserve. Did not see the photos?.
Your reservation had to have been canceled because your card was denied 3 times!! and we did not. We regret it deeply. You never thanked us.
Probably for you it is very fun to leave these comments on the internet to have your minute of glory.
Next time, look carefully at which hotel room you reserve, although you will continue criticizing and criticizing so that you continue to have notoriety.
The word prison? ... Gulcin, nothing more to say. Congratulations.
Regards