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1 - 6 条点评,共 1,396 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月8日的点评

我出差在这里住了5晚。虽然它不豪华,缺少游泳池和健身房。但是工作人员非常友好,早餐很棒,步行很短就能到达地铁站。房间干净,安静,功能齐全。没有虚张声势,夸大宣传,只有随和的员工。

与 Barcelo Hotels & Resorts 合作收集的点评
感谢 David S
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Félix L,巴瑟罗卡斯特利亚纳诺特酒店 的 Director General,回复了这篇点评2019年7月10日已回复
Google 翻译

Dear David,

We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement.

We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.

We hope to see you soon so we may welcome you with our best smile and make you feel at home.

Kind regards,



Félix López Pérez
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月19日的点评

符合四星级酒店的标准。房间很宽敞,床也很大,你可以在床上来回滚动!早餐十分丰盛。步行10分钟可到达地铁。工作人员很有礼貌。我们绝对会再来的!

与 Barcelo Hotels & Resorts 合作收集的点评
感谢 DayTrip36837586180
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Félix L,巴瑟罗卡斯特利亚纳诺特酒店 的 Deputy Manager,回复了这篇点评2019年6月24日已回复
Google 翻译

Dear Guest,

Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.

We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds.

We hope to welcome you back to our hotel in the near future for yet another great stay.

Best wishes,

Marina Solanas Montero
Deputy Manager

#BarceloStories @barcelohotelsresorts

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月13日的点评

这家的酒店的服务非常高效而且专业,酒店和房间都很干净,无线网络虽然不安全,但是运行良好(这点尤其是对商务出差人士非常重要,需要改进一下。)。 酒店的价格物超所值。酒店应该考虑对熟客实施忠诚计划(例如,优先预订房间;提供便利酒店用品,比如房间拖鞋。)。

与 Barcelo Hotels & Resorts 合作收集的点评
感谢 Venture39290174865
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.pt 查看原文
Félix L,巴瑟罗卡斯特利亚纳诺特酒店 的 Deputy Manager,回复了这篇点评2019年5月14日已回复
Google 翻译

Dear guest,

Thank you for reviewing your recent stay in our Occidental Castellana Norte Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.

We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests.

On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable.

Best wishes,

Marina Solanas Montero
Deputy Manager

#BarceloStories @barcelohotelsresorts

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月13日的点评

当我再来马德里的时候,我会很高兴回来住在这里。这家酒店是会议组织者为我挑选的,所以我不必担心去弄清楚地点或酒店本身是否合适——事实证明这两方面都很合适。酒店还有一些我没有使用的设施(例如餐厅,因为会议组织者已经安排了午餐和晚餐)。我很乐意在家庭旅行时回来住在这里。

与 Barcelo Hotels & Resorts 合作收集的点评
感谢 Roam18659917875
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Félix L,巴瑟罗卡斯特利亚纳诺特酒店 的 Director General,回复了这篇点评2019年3月17日已回复
Google 翻译

Dear guest,

First and foremost we would like to thank you for choosing our Occidental Castellana Norte hotel for your visit to Madrid and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all.

I am also happy to read you found our hotel to be at a convenient location during your visit.

We hope to see you soon so we may welcome you with our best smile and make you feel at home.

Yours faithfully,


Félix López Pérez
General manager

#myBarceló @barcelohoteles

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月19日的点评

酒店很不错,房间很宽敞,卫生间很干净。服务一流,早餐很美味。我很喜欢这里的欧式早餐,再加上一些西班牙招牌菜。酒店位于商务区,离市中心有点远。

感谢 Franck M
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.fr 查看原文
Félix L,巴瑟罗卡斯特利亚纳诺特酒店 的 Director General,回复了这篇点评2019年2月28日已回复
Google 翻译

Dear Franck,

First and foremost we would like to thank you for choosing our Occidental Castellana Norte hotel for your visit to Madrid and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all.

O!Breakfast and B-LikEat breakfasts represent healthy eating habits that have become a better way to live and travel. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products.

We hope to welcome you back to our hotel in the near future for yet another great stay.

Kind regards,


Félix López Pérez
General manager

#myBarceló @barcelohoteles

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月13日的点评

酒店很好,工作人员都很友好,就是晚餐和酒吧不太给力。地理位置很偏僻,是商务区。附近没有其他餐馆。熨衣板和熨斗不在房间内,但如果你有要求便会提供。

与 Barcelo Hotels & Resorts 合作收集的点评
感谢 GrandTour11446646846
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.nl.tripadvisor.com 查看原文
Félix L,巴瑟罗卡斯特利亚纳诺特酒店 的 Director General,回复了这篇点评2019年2月17日已回复
Google 翻译

Dear guest,

We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.

We are sorry to read that our restaurante offer did not meet your expectations. Thank you for letting me know.

Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Kind regards,


Félix López Pérez
General manager

#myBarceló @barcelohoteles

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