多么完美的地理位置和酒店！该酒店位于西班牙广场并且非常靠近大教堂和宫殿，位于Gran Via购物区的一端，这是一个绝佳的地点。 酒店的的工作人员非常的和蔼，酒店的房间也是棒棒的。不给五星的原因在于我认为，靠近Rettiro公园北部的位置会更好。
Thank you so much for letting us know how was your experience with us at Barceló Torre de Madrid. For us, your opinion is pretty important since our guests wellbeing is the most important purpose!
We are truly glad to know you enjoyed our privileged location in the heart of the capital nearby a lot of important touristic points, the attention provided by our qualified and professional staff, as well as our comfortable and equipped rooms, specially created to provide a nice and pleasant rest to all our guests.
Thank you very much for having chosen us, we are looking forward to welcome you in the near future.
Your Public Relations Team
First of all we would like to thank you for taking your time and sharing your feedback about your recent stay in Barcelo Torre de Madrid with the TripAdvisor Community.
In Barceló Torre de Madrid, we know how important it is to offer our guests a quality rest and comfort, for this reason we work as a team, paying the utmost attention to every detail and providing our clients a personalized service in order to guarantee great experiences and create unforgettable memories that makes our brand being recognized as synonymous of quality and excellence.
We are delighted to know that you enjoyed your stay and that the hotel, and our staff were able to exceed your expectations and give you a pleasant experience with 100% satisfaction, specially Nathalie from Concierge. Thank you so much because this is our greatest reward! Be sure that we will share your comments as they are a source of motivation for all of us.
Once again, we thank you for sharing your opinion about your recent stay and we hope to have the opportunity to welcome you soon at Barceló Torre de Madrid.
Public Relations & Premium Level
We want to thank you for sharing such a beautiful and sweet comment regarding your stay with us at Barceló Torre de Madrid with the rest of TripAdvisor community. As a special occasion, your 50 anniversary, it was a real pleasure for all the team making your celebration even more special, and we are thrilled to know we got it!
Your words referring our professional staff attention are such a great source of motivation for all the team! Undoubtedly, we will share them with the rest of our team.
It is fantastic to know you liked the room we specially chose for you. In Barceló, we know how important is assuring comfortable and equipped rooms to provide the best rest and comfort to all of the guests.
We are looking forward to welcoming you again very soon!
Your Public Relations Team