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附近酒店
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1 - 6 条点评,共 1,511 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月9日的点评

这家酒店有优越的地理位置,不仅在主要街道的中心,而且乘坐出租车不到30分钟的时间就能到达机场。这家酒店还有很大的房间,但是可惜的是,你不会在房间里待太长的时间,因为这座城市有太多的东西可以看,有太多的事情可以做。早餐是标准的欧式早餐,我喜欢新鲜的面包。酒店的设施也是惊人的,有水疗中心以及所有常见的设施,比如波浪泳池,桑拿房,按摩浴缸和蒸汽室,位于一个类似于岩窟设计的房间里,真是太酷了。我们一定会再来的,注意不要吃太多的食物,因为酒店隔壁的餐厅是最好的。

感谢 Roy M
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Senator-Hotels,萨纳托格兰70温泉酒店 的 Gerente,回复了这篇点评2019年4月11日已回复
Google 翻译

Dear Guest,

Thank you very much for taking the time to write such a kind review regarding your recent stay at our hotel. Your feedback is very important for us and be assured that it will be shared with our team.

It is a pleasure for us to know that you had an enjoyable stay and our location has contributed positively your stay. We are looking forward to welcome you back!


Yours sincerely,
Leticia Sánchez-Seco
General Manager.



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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月6日的点评 通过移动设备发表

我被安排在酒店靠近后面的一个房间里,房间的空调坏了,窗户开向一个很小的内庭院,没有空气进来。当我问那位年长的秃顶男接待员时,他告诉我,如果我想换房间,就得付额外的钱。我坚持需要换房间,并让一个维修工确认空调真的坏了之后,没有付钱换了房间。这是什么粗鲁且没有帮助的服务??不值4星。

感谢 Andreas2806
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Senator-Hotels,萨纳托格兰70温泉酒店 的 Gerente,回复了这篇点评2019年4月12日已回复
Google 翻译

Dear guest,

Although we sincerely regret your disappointment with your stay at our hotel, we would like to thank you for sharing your impressions.

We were most concerned to read your remarks about the service you received, mostly because your comments do not reflect the usual standard of service we strive to give our guests. Nevertheless, please rest assured that your review will be shared with our head of departments for information and further revision.

Please allow us to reiterate that this is certainly not the sort of experience we provide and we are sincerely sorry and apologize for all the inconvenience. We certainly look forward to serving you again and to having the opportunity to exceed your expectations.

Respectfully yours,

Leticia Sánchez-Seco
GM Senator Gran Via Hotel

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2018年12月18日的点评

这个酒店我认为很棒,房间里有所有你可能需要的东西,也被保持得很干净。但是我有一点失望的是,使用这个酒店的泳池是另一笔生意,这意味着你需要付19欧元才能入内。我想我应该不会再来住了。

感谢 kubano
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Senator-Hotels,萨纳托格兰70温泉酒店 的 Gerente,回复了这篇点评2018年12月20日已回复
Google 翻译

Dear Guest,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

Regarding our indoor-pool, I wish to explain that on all published websites dealing with our hotel and services our Spa is an additional charge payment. The indoor pool is part of our Spa and in order to ensure proper operation every Monday since 2006 we have carried out weekly maintenance. This information is available on our website, through travel agencies and numerous booking websites. However we truly regret the inconvenience this has caused you.

The whole Senator Gran Via 70 Spa team is at your disposal and we hope you come back to visit us on another occasion. Meanwhile we will keep working to achieve all our guests enjoy their stay with us.

Yours sincerely,
Leticia Sánchez-Seco
General Manager.

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2018年12月7日的点评 通过移动设备发表

我们的房间是很漂亮的。这里所提供的早餐有足够多的种类让客人选择。从这里出发步行10分钟就能到车站,这对我们来说实在是太棒了。如果你不想在酒店内吃饭,周边是有很多地方可以让你选择的。

感谢 Pauline B
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.ca 查看原文
Senator-Hotels,萨纳托格兰70温泉酒店 的 CM,回复了这篇点评2019年1月21日已回复
Google 翻译

Dear guest,

First of all, we would like to thank you for your kind comments towards the establishment and the rating you gave us.

It’s a pleasure for us to know that your stay at our hotel was as pleasant as you indicated. Your comment makes us feel proud of the work done on a daily basis, with the only aim of satisfying the needs of our guests.

We are at your disposal at any time and we’re looking forward to welcoming you back again.

Respectfully yours,

Senator Gran Vía 70 Spa Hotel

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年10月12日的点评

这家酒店很好而且很基础的。早餐餐厅非常小而且拥挤。你只能睡觉,可以在隔壁的面包店喝咖啡和吃面包。 房间大小适中,但您需要要求带阳台的房间。位置不错,附近有好几个品牌和商店供您购物、午餐或晚餐。我们是去那里出差的,所以我没有机会参观所有的酒店设施。

感谢 Mohamed S
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Senator-Hotels,萨纳托格兰70温泉酒店 的 Gerente,回复了这篇点评2018年10月29日已回复
Google 翻译

Dear guest,

Thank you very much for posting your review regarding your stay in our hotel.

We deeply regret the inconvenience with the crowded restaurant. We have an extended breakfast schedule to avoid queues, but in occasions it´s unavoidable.

We are entirely at your disposal and would be delighted if you gave another opportunity to welcome you to our hotel again or to any of our Senator Hotels & Resorts establishments.

Respectfully yours,

Leticia Sánchez-Seco
GM Senator Gran Vía Spa Hotel

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