Dear Bananya,
Thank you very much for your kind review and feedback.
We are very happy to hear that our hotel met your expectations and I am very sorry to hear about the noise coming from the corridors. With regards to the check out policy, we always try our very best to extend our guest´s request, but it depends on that night availability. Nevertheless, we will look into it.
I sincerely hope that you will nevertheless allow us to look after you on a future visit to Madrid. Should you wish to come back please kindly let me know and I will be delighted to organize your stay.
Kind Regards,
Monica Salces