First of all we would like to thank you for choosing the Only YOU Hotel Atocha for your stay in Madrid.
We are delighted to read your wonderful message filled with positiveness! It is indeed one of our main pillars to offer the best service possible and to tarnsfor every moment in something unique. We sincerely hope that this how you felt with us, unique and taken good care off.
We can't wait enough for your next visit and hope it will as good (if not better) that your first stay!
We wish you all the best until then.
Guest Relation Agent
Only YOU Hotel Atocha
First of all we would like to thank you for this lovely comment and for having chosen the Only You hotel Atocha for your stay in Madrid.
We are delighted to read that you enjoyed your stay with us starting with the arrival, and all along your stay. We are glad that you enjoyed your room and the bathroom, as well as the Only YOU atmosphere. That is just great!
We are indeed in front of the Atocha Station making it is really easy to cross the street in order to catch a train and near to the city center and to the Retiro Park.
We hope that you give us the chance to take care of you once again for your next time you visit Madrid.
Until then we wish you the best!
Guest Relations Manager
Thanks for this amazing feedback comment.
What I like the most in your review is that the staff were exceptional in customer service, and more specially that they delighted you with such a special amenities, as our main priority is to provide an exceptional service. From here we wish you had a wonderful birhtday in our hotel.
With pleasure I will share and extend your comments to the team.
Kindly let us know in your next visit to Madrid and we will continue surprising you.
On behalf of the entire team, our best wishes for you and your loved ones.
Guest relations manager.