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1 - 6 条点评,共 3,532 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月26日的点评 通过移动设备发表

位置很好。在我们入住期间,酒店提供非常友好,有帮助的服务。到达后,我们要求房间升级,并额外支付20欧元,升级到了高级房间629。房间很棒…清新,干净,宽敞。浴室那么宽敞,床那么大&那么舒服。早餐吃得愉快。毗邻火车站、咖啡厅、餐厅、购物中心,交通便利。酒店整体服务周到。谢谢!

感谢 BrentYoung246
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
Ernesto N,罗马乌纳酒店 的 General Manager,回复了这篇点评2019年8月31日已回复
Google 翻译

Dear BrentYoung246,

Thank you for the time you dedicated in writing a comment regarding your recent stay at UNAHOTELS Decò Roma.

It is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations.

We thank you for your kind words of appreciation, it is a pleasure to learn you felt comfortable and welcomed as this is constantly what we strive to achieve

We are looking forward to welcoming you again in the near future.

Yours sincerely,

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月7日的点评

虽然我们只住了一晚,但我真的很喜欢这家酒店。从友好的接待人员到酒吧服务员,每个人都非常真诚地帮助我们,让我们在酒店度过了美好的时光。我们的房间升级了,设计很有品味,很舒适。一家舒适的酒店,它离酒店很近,离市中心不远。如果下次来罗马,我们一定会再来这家酒店的。

感谢 karynArmagh
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Ernesto N,罗马乌纳酒店 的 General Manager,回复了这篇点评2019年8月17日已回复
Google 翻译

Dear karynArmagh,
We appreciate your positive comments about your recent stay at UNAHOTELS Decò Roma, and we are grateful for all the feedback we receive as this helps us to ensure that the standards we aim to provide remain consistent.

We are pleased to learn that you had an overall positive experience in our Hotel, with a special mention of appreciation to our member of staff. We will certainly share your encouraging insight with them as such comments represent a truthful incentive to constantly work at our utmost.

Thanking you once more, we look forward to the pleasure of welcoming you again back in the near future.

Sincerely,

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2019年7月14日的点评 通过移动设备发表

酒店离火车站总站只有几分钟的路程。从机场到这里有非常好的火车服务,大概需要30分钟。酒店地点对于去梵蒂冈和罗马竞技场来说是理想的,因为这两个地方都可以通过连接起来的公共交通/地下交通网络到达。房间很小,但套房很大。接待人员博闻强识,非常高效,早餐也很棒。如果您到罗马作一次短途旅行,我绝对推荐您住在这里。

感谢 Temptation10
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Ernesto N,罗马乌纳酒店 的 General Manager,回复了这篇点评2019年7月19日已回复
Google 翻译

Dear Temptation10,

Thank you kindly for your great review and for taking the time to write.

We are thrilled to read that you enjoyed your room, our comfortable bed and our location, very convenient to reach the city centre. Thank you as well for your comments about our team. The team truly cares and such feedback is just so motivating and rewarding.

Come back soon and best wishes from Roma!

Sincerely,

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2019年6月22日的点评 通过移动设备发表

前台的工作人员提供了很多帮助,推荐了一家不错的当地餐厅,非常棒!失望的地方:互联网连接不够快速和稳定。最糟糕的是,在我逗留期间,锅炉坏了,我们没有得到任何通知。直到我们没有热水洗澡,给前台打电话时他们才说锅炉下午就坏了,而在我们打电话之前(晚上11点)刚刚修好,我们大概需要再多等一个小时才能正常使用!他们应该在热水炉坏掉的那一刻就通知所有客人的。

感谢 Highlander2046
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Ernesto N,罗马乌纳酒店 的 General Manager,回复了这篇点评2019年7月19日已回复
Google 翻译

Dear Highlander2046,

Thank you for choosing to stay at UNAHOTELS Decò Roma and for sharing your recent experience with us.

It was a great pleasure to read that you appreciated our location, very central and convenient for the transportation and city centre, however we regret to read we were not fully able to meet your expectations during your stay.

We thank you for having pointed out some elements that you did not feel were up to our high standards

We hope that we will have the chance to welcome you back to UNAHOTELS Decò Roma once again in the near future.

Best regards

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2019年4月27日的点评

这间酒店好到我找不出任何缺点,包括酒店员工、酒店地理位置和设施都非常好。我们在这里住了三个晚上,酒店员工的友好程度让我们受宠若惊,他们能让我们感觉到真的被在乎和被尊重。房间宽敞整洁,非常舒服,早餐提供了非常多的选择。体验到如此好的意大利式服务和酒店风格,我非常推荐。我们一定会再回来的!

感谢 niamh m
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Ernesto N,罗马乌纳酒店 的 General Manager,回复了这篇点评2019年4月28日已回复
Google 翻译

Dear Coislinne,
Sharing a review like yours with our team is both, gratifying and motivating. We are thrilled that you loved your recent visit to UNAHOTELS Decò Roma and that we were able to meet your expectation

We hope to have the pleasure to welcome you back very soon and send you our best wishes from Rome.

Sincerely

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