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1 - 6 条点评,共 1,128 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月20日的点评 通过移动设备发表

我们住了5个晚上,从来没有对提供给我们的服务感到不满意。服务非常出色,非常恭敬。在我们整个逗留期间,员工们都很有魅力,也很乐于助人。他们推荐了许多旅游胜地,帮助我们在罗马确定旅游路线。接待处的Chiara和Aloha员工都很出色,乐于助人,工作认真。早餐时的雇员玛格丽塔非常亲切,很有礼貌。如果有人想要优质的服务,我一定会推荐这家酒店。

感谢 FahdaAlb
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ilaria L,威尼托朱美拉大酒店 的 Manager,回复了这篇点评2019年7月23日已回复
Google 翻译

Dear FahdaAlb,
Greetings from Grand hotel via Veneto.
Thank you for taking the time to share your feedback on tripadvisor following your recent stay with us. I hope that you had a pleasant return journey.
We are delighted to read your great review post your stay in Grand hotel. It gives us great pleasure to know that you thoroughly enjoyed your stay with us and that our service lived up to your expectations.
We have communicated your feedback to Alloha, Chiara, Margherita and to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.
We are looking forward to welcoming you back in Grand hotel via Veneto.
Meanwhile please do not hesitate to contact me for any further assistance.
Kind regards
Ilaria

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月9日的点评

我们一家人可以在这里享用美味的早餐,还可以锻炼,有一个小游泳池。 我们的房间很棒,适合2名成人和2名儿童入住,包括2间浴室,儿童游乐帐篷和每日免费的水供应。

与这家酒店合作收集的点评
感谢 Brian S
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ilaria L,威尼托朱美拉大酒店 的 Manager,回复了这篇点评2019年7月13日已回复
Google 翻译

Dear Brian S,
Greetings from Grand hotel via Veneto.
Thank you for taking the time to share your feedback on tripadvisor following your recent stay with us. I hope that you had a pleasant return journey.
We are delighted to read your great review post your stay in Grand hotel. It gives us great pleasure to know that you thoroughly enjoyed your stay with us and that our service lived up to your expectations.
We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.
We are looking forward to welcoming you back in Grand hotel via Veneto.
Meanwhile please do not hesitate to contact me for any further assistance.
Kind regards
Ilaria Lucani

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月3日的点评

这是罗马的好酒店之一。位置优越,酒店维护得当,员工很配合。强烈推荐此酒店给豪华型游客。休闲餐厅的美食品类有限。

与这家酒店合作收集的点评
感谢 610aijazr
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ilaria L,威尼托朱美拉大酒店 的 Manager,回复了这篇点评2019年5月7日已回复
Google 翻译

Dear 610aijazr,
thank you for the wonderful feed back given.
We hope to have the pleasure to welcoming you back soon
Kind Regards
Ilaria Lucani

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月23日的点评

酒店位置便利、很干净,工作人员非常友好、热心。主要景点全部在步行范围内(至多40分钟)。食品做得不错。酒吧很棒,东西齐全,适合睡前去喝一杯!对我们来说,唯一小小的不足是房间里的床垫太“结实”,不适合我丈夫睡 - 不过公道地说,我们并没有问酒店床垫能否更换。

与这家酒店合作收集的点评
感谢 Traveler41016965464
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ilaria L,威尼托朱美拉大酒店 的 Guest Relations Manager,回复了这篇点评2019年4月25日已回复
Google 翻译

Dear Traveler41016965464,
Greetings from Grand hotel via Veneto.
Thank you for taking the time to share your feedback on tripadvisor following your recent stay with us. I hope that you had a pleasant return journey.
We are delighted to read your great review post your stay in Grand hotel. It gives us great pleasure to know that you thoroughly enjoyed your stay with us and that our service lived up to your expectations.
We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future. Please be informed that all our mattress are new and maybe thay can be a bit firm as you write, next time please inform us in advance of your needs and we will be more than glad to assure you our best care.
We are looking forward to welcoming you back in Grand hotel via Veneto.
Meanwhile please do not hesitate to contact me for any further assistance.
Kind regards
Ilaria Lucani

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月18日的点评

这是我们第二次住在这家酒店,很高兴我们决定再来这。我们又订了一间豪华威尼托观景房。我们的房间比去年还要好,因为我们住的地方更高,而且视野很好。全体员工都很热情,服务周到。去年,我对早餐时的新鲜水果做了一个评论,这一次总是有一大篮新鲜水果可供选择。对于早间在博尔盖塞别墅散步、漫步在优雅的威尼托大道来说,位置很棒。我们每年都去罗马旅游,多年来一直住在类似档次的酒店,但威尼托朱美拉大酒店是我们感觉最舒适的地方,我们迫不及待地想再住在这。

感谢 MRT808
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Ilaria L,威尼托朱美拉大酒店 的 Guest Relations Manager,回复了这篇点评2019年4月23日已回复
Google 翻译

Dear MRT808,
Greetings from Grand hotel via Veneto.
Thank you for taking the time to share your feedback on tripadvisor following your recent stay with us. I hope that you had a pleasant return journey.
We are delighted to read your great review post your stay in Grand hotel. It gives us great pleasure to know that you thoroughly enjoyed your stay with us once again and that our service lived up to your expectations.
We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.
We are looking forward to welcoming you back in Grand hotel via Veneto.
Meanwhile please do not hesitate to contact me for any further assistance.
Kind regards
Ilaria Lucani

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月28日的点评 通过移动设备发表

非常好的五星级酒店。非常友好的笑容,乐于助人的员工。房间非常干净和舒适。唯一的缺点是房间里看不到风景,但话说回来,你在罗马不是为了待在酒店房间里,而是应该去探索这座城市。酒店可以步行到许多旅游景点。下次旅行我还会再住在这家酒店。

感谢 docjeej
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.ca 查看原文
Ilaria L,威尼托朱美拉大酒店 的 Guest Relations Manager,回复了这篇点评2019年4月1日已回复
Google 翻译

Dear docjeej
Greetings from Grand hotel via Veneto.
Thank you for taking the time to share your feedback on tripadvisor following your recent stay with us. I hope that you had a pleasant return journey.
We are delighted to read your great review post your stay in Grand hotel. It gives us great pleasure to know that you thoroughly enjoyed your stay with us and that our service lived up to your expectations.
We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.
Regarding your room preferences: please be informed that we have several room categories with via Veneto view and corner streets. Next time do not hesitate to inform us about your preference and we will be more than happy to give you our best suggestion.
We are looking forward to welcoming you back in Grand hotel via Veneto.
Meanwhile please do not hesitate to contact me for any further assistance.
Kind regards
Ilaria Lucani

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
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