Dear Karen T, Greetings from the Sheraton Parco de' Medici Rome Hotel and thank you very much for the review you had the time to write. We always take care about reviews of our guests because it is an opportunity to us to improve our service. First of all we would like to thank you for the kind words you used to describe our property and staff, who put passion every day trying to offer always an excellent service. We work hard to provide high levels of service so I will share your compliments with our team, especially with the restaurant one to let them know that their efforts are appreciated! About the location we are glad to inform you that our guests choose our hotel as for business as for who wish to visit the Eternal City, or maybe go shopping to many Rome shopping malls both easily reachable by our shuttle buses, that runs 8 times per day. Regarding the prices please be informed that we are currently carrying out market surveys to see what our competitors are offering, in order to make the right decisions, as the last market survey shows that our prices reflect those applied in most of four star hotels in Rome. Thank you once again and best regards Sara Perone Acting Executive Office Coordinator Sheraton Parco de' Medici Rome Hotel 1679/17/SP