Dear _mal_miller2017,
Thank you for writing your review on TripAdvisor.
It was a pleasure to have you as our guest at Palazzo Naiadi Roma and we are glad that you were pleased with the hotel location, rooms and service.
Concerning the iron, Italian law prohibits irons in hotel rooms but we can provide them on request.
Since we take our Guests' feedback very seriously, we would appreciate if you could contact the Executive Office to better understand the reasons of your concerns and make up for your discomfort.
We look forward to your return visit and give us an opportunity to provide you a better experience on your next stay.
Best Regards,
Hotel Manager