在这间酒店住了3晚,不枉一直是我心仪的选择,位置很好,好容易找到米兰大教堂,酒店店员很好,特别是清洁房间的,第一晚我的确找不到厕纸筒,因为被睡袍挡住,当第二晚我回去时,见到睡袍被挂在旁边,露出厕纸筒,我觉得连这细微的都这么体贴,值得给予赞赏。谢谢你们。更多
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在这间酒店住了3晚,不枉一直是我心仪的选择,位置很好,好容易找到米兰大教堂,酒店店员很好,特别是清洁房间的,第一晚我的确找不到厕纸筒,因为被睡袍挡住,当第二晚我回去时,见到睡袍被挂在旁边,露出厕纸筒,我觉得连这细微的都这么体贴,值得给予赞赏。谢谢你们。更多
显示较少Dear Chan R,
A very good afternoon from Milano.
We would like to thank you for sharing this great comment on Tripadvisor.
We are delighted that you enjoyed your visit to Milan and had a great experience at our hotel. Indeed we will certainly share your words of appreciation with our Staff. Thank you very much for staying with us. We sincerely hope that we will have the pleasure of welcoming you soon again at our Sheraton Diana Majestic.
Kind regards,
Giovanni Cellerino
房间设计得很奇怪 - 如果你站在卫生间的水池前,浴缸就在你正后方,只有一只脚的距离。在卧室无法打开冰箱门,因为被床铺挡住了 - 布置得很怪。如果你安静点才能睡得更好,那么要个侧边无法俯瞰户外花园的房间。到了晚上它基本就变成了一个俱乐部,非常吵闹。除了这点,酒店挺不错的 - 走20-25分钟可以到米兰大教堂。工作人员人很好。自助早餐非常棒,而且能享受到漂亮的室外花园。
我们在这里住得很愉快,因为我在万豪集团工作,所以当我走进房间时,我感觉像是回到了家。感觉到安静。经过长途旅行后,我到达酒店后立即就休息了。然而,为了让酒店变得更好,需要进行一些改变。员工非常友好,积极,并且非常热情好客。前台的男士和礼宾员也非常好。只是一个的建议-尽量不要让汽车停在酒店前面,这会使得拿取行李的过程变得有点麻烦。谢谢你们。
糟糕的经历。这家酒店的顾客是爱泡吧的人群,不是出差人士。周二晚上的11点半,楼下庭院里临时搭建的“夜店”里就已经传来了震耳欲聋的音乐声。打了几次电话后工作人员才稍微有了反应。不适合第二天要工作的人。
Dear jillu2016,
thank you for staying at the Sheraton Diana Majestic.
I am sorry for the inconvenience with the music last night. Our H Club Diana is a very popular and appreciated venue for aperitif and we normally tend to lower the music at the latest at 10:30pm. I know last night it went beyond the time and I apologize for that. As promised for the rest of your stay we have allocated a Junior Suite facing the opposite side and in a high floor. I sincerely hope you will find it more relaxing. Sorry again and please let me know if I can be of any further assistance.
Francesco C. - Front Office Manager