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1 - 6 条点评,共 1,338 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月21日的点评 通过移动设备发表

这个酒店是为奥本海姆男爵修建的,大厅有一面镜子,可以看到对手凡尔赛宫。虽然服务貌似亲切实际有点傲娇,整天上还是极好的。五楼有楼台。没有酒吧,所以年轻人基本和精彩新闻绝缘。虽然有提过建议,但还是经常撞上玻璃门,鼻子痛死了。早餐35欧,虽然好吃,但是……太贵了吧,不过还是近乎完美,所以四星吧。

感谢 andrewgG3269AQ
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Villa C,科拉别墅酒店 的 Direttore generale,回复了这篇点评2019年8月23日已回复
Google 翻译

Dear Guest,

Thank you for taking some of your precious time to share your experience at Villa Cora with other travelers.
We haven’t heard anyone comparing Villa Cora to the Versailles up to this point so we would like to thank you for this as it is an honor for us. We would also like to thank you for the small suggestions as these things are very important and help us improve.

It was a pleasure having you here and we are looking forward to welcome you back and getting 5 stars.

Best Wishes,

Vanessa Giovannelli
Hotel Manager - Director of Sales & Marketing

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月19日的点评

这是非常漂亮的建筑,有些地方的服务非常好。但考虑到价格,我很失望,因为房间都没有在下午3点前打扫干净,而且两次都是这样。基本的早餐主食,如煎蛋卷或煎饼是额外收费的,泳池边的床通常是为当时不在场的人预留的。

感谢 KDH100
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Villa C,科拉别墅酒店 的 Direttore generale,回复了这篇点评2019年7月22日已回复
Google 翻译

Dear Guest,

We would like to thank you for your time spent writing your comment and for sharing it on TripAdvisor.

Thank you for pointing out that the hotel is a beautiful building and that the service was for the most part, excellent.

Your feedback is precious for our every-day operations and as I mentioned during our conversation upon check out feedback is always the key for improving our standards. I apologize once again that your room was not ready by 3pm twice and proper actions have been taken to avoid such a situation in the future.

Our buffet breakfast is full of just about everything you could want, as well as a selection a la carte that is not included on the buffet and for which there is an extra charge.

Regarding the sunbeds at the pool, as they are quite popular, we always inform our guests that reservations cannot be made and we kindly request them not to leave towels or personal belongings as a way to reserve the them. Our pool is only open to hotel guests but we will continue to find ways to improve this service so that also the perception is correct.

We thank you once again for staying with us and for your comments and really hope to have the pleasure of welcoming you again at Villa Cora in the near future, so that you can check on the improvements.

Warmest regards,

Vanessa Giovannelli Hotel Manager
Director of Sales & Marketing

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月12日的点评

在科拉别墅,所有团队成员对细节的关注是难以置信的;抵达时的欢迎是有人情味的和专业的;早餐和晚餐的用餐体验(当我们将我们的口味委托给主厨的专业技能,Le Bistrot提供了一份令人愉快和多样化的品尝菜单)是出色的;礼宾部和客房部有礼貌、迅速积极的面带微笑的处理任何的和每一个要求;为您的客人提供令人惊叹、奢华、内外环境和便利设施,非常精致,接下来的一天,您将参观美丽的城市。是的,提供一个豪华的宁静绿洲。总之,我们对入住的每一个环节都表示完全满意:我们的期望被超越了,我们毫不犹豫地推荐这家漂亮的酒店。

感谢 Sarah W
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Villa C,科拉别墅酒店 的 Direttore generale,回复了这篇点评2019年7月13日已回复
Google 翻译

Dear Mr. & Mrs. Wiscombe,

I would like to take this opportunity to express our gratitude for the lovely feedback above.
It is an honor for us to receive your compliments and the fact that you took your time to write these kind words means so much to us.
Thank you for choosing Villa Cora and for recommending us, and of course do not forget that you have a second home here in Florence.

Looking forward to welcome you back.

Warm Regards,

Vanessa Giovannelli
Hotel Manager - Director of Sales & Marketing

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月29日的点评

我和我丈夫在佛罗伦萨期间住在这里。我们在这里只待了两天,但科拉别墅酒店却带给我们天堂般的体验。这里的建筑很漂亮,食物也很好吃,工作人员非常耐心细致,帮助我们的时候没有任何犹豫。在这里除非你什么都不想要,如果你想要的话,他们一定会想办法帮你实现。我们去很多地方旅行过,这是我们住过的最好的酒店之一。我们绝对会把这家酒店列在我们必须返回的名单上,下次要在科拉别墅多呆几天。你会爱上这里的,

2  感谢 irishupfl
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Villa C,科拉别墅酒店 的 Direttore generale,回复了这篇点评2019年6月1日已回复
Google 翻译

Dear Guest,

Thank you for choosing Villa Cora for your stay in Florence and at the same time thank you for taking the time to give us your feedback.
It is very rewarding knowing that you enjoyed your experience here with us and just how you said, maybe next time you will get the chance to stay for more than two days, we will be here waiting for you to take part of your next “Amazing” experience.

Kind Regards,

Vanessa Giovannelli
Hotel Manager - Director of Sales & Marketing

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月7日的点评

不管怎样,佛罗伦萨是一座美丽的城市(一定要亲自去参观伊丽莎白女王第一次购买香水的农场,还要亲自去看米开朗基罗的《大卫》——你可以看到它呼吸),但是从科拉别墅酒店看到的景色是壮观的,酒店也非常棒。设施精美,很棒的游泳池,极好的餐厅,精美的装饰,出色的服务。昂贵,但物有所值。

1  感谢 JonathanKingOfHits
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Villa C,科拉别墅酒店 的 General Manager,回复了这篇点评2019年5月10日已回复
Google 翻译

Dear Jonathan,

Thank you for the lovely review, it was a pleasure having you as our guest and it is an honor for us to receive such a lovely feedback.
We are happy that you enjoyed all the services that we offer and the comparison with Paradise really accentuates the fact that you had a lovely experience.
We hope to get the chance to welcome you back in the nearest future.

Best Wishes,

Vanessa Giovannelli
Hotel Manager - Director of Sales & Marketing

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月17日的点评

到底是住在市中心还是市区外,是件很难决定的事情。我们停下来想了想,然后预订了科拉别墅酒店。酒店场地怡人,在佛罗伦萨逛了一天后,可以在泳池好好放松一下。酒店位置很棒,去广场、当地教堂、玫瑰园等景点都很方便。酒店会让你有种远离尘嚣的感觉,但其实从酒店坐摆渡车去ponte vecchio只需5分钟。河这一边的餐厅也很棒,不要错过La Vecchia Bettola餐厅。我们的房间很大,很安静,也很豪华,直接导致我们在威尼斯的下一站看起来平淡无奇!酒店团队干的真好,酒店漂亮,服务无可挑剔。

1  感谢 Tilinha2015
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Villa C,科拉别墅酒店 的 Direttore generale,回复了这篇点评2019年4月21日已回复
Google 翻译

Dear Guest,

Thank you for the lovely review above and thank you for deciding to book Villa Cora
We are delighted that we were able make your stay memorable and also become a reference point for the accommodation venues that followed.
Before ending I would like to add that we really appreciate you recommending us to everyone else.
Hope to see you back at Villa Cora in the nearest future

Best Wishes,

Vanessa Giovannelli
Hotel Manager - Director of Sales & Marketing

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