Thank you for staying with us and for sharing your candid feedback. I was quite concerned to read your comments about the lack of free breakfast and bottled water as well as with the tax. I hope you understand that these factors are within our band standards and policies. Nonetheless, I would like to follow up on this situation that is why I have sent you a private message to obtain more information. I hope that you can respond at your soonest available time.
Your loyalty as an IHG Rewards Club Platinum Elite member means a lot to us and I hope we get another chance to host you again in the future so we can provide dependable value this time around.
Thank you for taking the time to tell us about your experience at Holiday Inn BERN - WESTSIDE.
It's great to hear that you enjoyed your stay in our hotel.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
We hope that you will give us the opportunity to serve you again in the future.
Thank you very much for this nice feedback. Times have changed! :-)
Hope to see you soon again here at our, or one of the countless Holiday Inn properties all over the world.
Thank you for taking the time to write about your experience here at the Holiday Inn Bern Westside.
I am very happy that you were able to make you "feel at home." It`s the nicest words to express, that we did a great job.
I wish you a lovely rest of the week!
Thank you for taking the time to tell us about your experience at Holiday Inn Bern Westside.
Please know that your feedback is extremely valuable to us.
We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn.
Assistant Front Office Manager
Wow! I am delighted to hear what you say about the Holiday Inn Bern Westside!
Thank you very much for taking the time to write us an review about your last stay and I am loking forward to welcome you again, for a short or a long holiday!