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1 - 6 条点评,共 1,156 条
2019年8月13日的点评 通过移动设备发表

琉森是一个很舒服的旅游胜地,其中文艺复兴酒店离火车站大概三分钟距离,静中带旺,地埋位置非常好。酒店带有一种古典欧洲风味,置身其中好像回到欧洲古时。另外房间被升级至套房类客房,整个住宿同时提升。

感谢 Emily H
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
RenaissanceLucerne,卢塞恩万丽酒店 的 Director of Operations,回复了这篇点评2019年9月2日已回复
Google 翻译

Dear Guest,

We thank you very much for your kind words with which you have evaluated your stay at the Renaissance Lucerne Hotel and for sharing the lovely pictures on TripAdvisor.

It is a pleasure for us to read that you felt comfortable in our city centre hotel, whilst you were exploring Lucerne and its attractions. Moreover, we are happy to see that you enjoyed the upgraded suite and appreciated the quiet surrounding.

In the hope to have the opportunity to welcoming you back to the Renaissance Lucerne Hotel soon, we remain with best regards from Lucerne.

Lars Studer
Director of Operations

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月8日的点评

卢塞恩酒店的免费早餐很棒(作为万豪白金奖励的一部分)。地理位置很好,步行到水边很容易,有很多酒吧和餐馆。工作人员很友好,乐于助人,而且都说英语。我之选择4星而不是5星,是因为房间里的空调太糟糕了。晚上非常热,这不是我们度假时想要的! 深夜吃饭的地方不多,所以一定要早点吃。

1  感谢 Nicole0987888
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
RenaissanceLucerne,卢塞恩万丽酒店 的 Director of Operations,回复了这篇点评2019年9月2日已回复
Google 翻译

Dear Guest,

Thank you very much for having taken the time to evaluate your stay at the Renaissance Lucerne Hotel.

First, we would like to thank you for your loyalty towards Marriott International and for having chosen the Renaissance Lucerne Hotel while staying in Lucerne. It is a pleasure for us to read that you not only enjoyed the city center location of the hotel, but also the provided staff service. Furthermore, we are happy to see that you appreciated the complimentary breakfast at the restaurant Pacifico, for our valuable Platinum Elite Members. On the other hand, I regret to learn about your disappointment regarding our central cooling system, during this extraordinary heat wave in July.

We hope to have the opportunity to welcoming you back again to the Renaissance Lucerne Hotel soon.

Best greetings from Lucerne,

Lars Studer
Director of Operations

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2019年7月11日的点评

6月份我们一家人预定了三个房间,每个房间都很漂亮、舒适、非常安静,而且比我们通常在欧洲酒店里看到的都要大。此外,员工在各方面都是一流的,餐厅也很棒。酒店距离卢塞恩市中心只有10分钟的步行路程,卢塞恩是一个非常美丽的地方,沿河有餐厅,后面商店、湖泊和山脉。我们一定会再去游玩,也一定会住在Renaissance酒店。

感谢 ZackC150
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
RenaissanceLucerne,卢塞恩万丽酒店 的 Director of Operations,回复了这篇点评2019年7月23日已回复
Google 翻译

Dear Guest,

Thank you very much for your wonderful review with which you have evaluated your family-stay in June at the Renaissance Lucerne Hotel on TripAdvisor. We believe other travellers will also enjoy reading your kind words.

We are delighted to receive such a feedback and feel honoured that you enjoyed your stay in June at the Renaissance Lucerne Hotel and were especially satisfied by the provided staff service. We will share your valuable feedback with all our staff members as we strive to exceed all our guests’ expectations and to provide the best service possible. Moreover, it is a pleasure for us to read that you felt comfortable in our city centre hotel and that you enjoyed the three allocated spacious rooms.

We thank you very much for having stayed with us and look forward to welcoming you and your family again to the Renaissance Lucerne Hotel soon.

Best regards,

Lars Studer
Director of Operations

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2019年6月20日的点评

交通相当便利 属于黄金地段 离火车站只有300米 离花桥也只有500米 而且床很满意 奔波了将近24小时以后 躺下 顿时身体觉得轻松了很多 而且洗手间还是干湿分离的

入住日期:2019年5月
旅行类型: 情侣游
感谢 qazxsdssy
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
RenaissanceLucerne,卢塞恩万丽酒店 的 Director of Operations,回复了这篇点评2019年6月30日已回复
Google 翻译

Dear Guest,

Thank you very much for having taken the time to evaluate your stay at the Renaissance Lucerne Hotel.

We thank you for having stayed with us and for the positive feedback. In the hope to have the opportunity to welcoming you back to the Renaissance Lucerne Hotel soon, we remain with best regards.

Lars Studer
Director of Operations

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2019年5月29日的点评

我们在这里住了几天。房间有点小,没有黄金会员可以升级,但是我们的白金朋友(帮助)升级了,得到了更大的房间。不错的自助早餐可以在隔壁的餐厅,虽然作为黄金会员,早餐不再是免费的。工作人员很友好,乐于助人。

感谢 jd50005
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
RenaissanceLucerne,卢塞恩万丽酒店 的 Director of Operations,回复了这篇点评2019年6月2日已回复
Google 翻译

Dear Guest,

Thank you very much for having taken the time to evaluate your stay at the Renaissance Lucerne Hotel.

It is a pleasure for us to read that you felt comfortable in our city centre hotel during your stopover in Lucerne. Moreover, we are happy to see that you the provided staff service.

We are looking forward to welcoming you back to the Renaissance Lucerne Hotel soon and remain with best regards from Lucerne.

Lars Studer
Director of Operations

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