Dear Tina D
Thank you for your feedback. First at all, thank you for your kind words about the rooms. We are delighted that you enjoyed the beautiful view.
Our smoking area in the Keller Bar sure is not for everyone. Nevertheless we try to give every guest the space and possibility to feel free. We are sorry if you felt disturbed.
We are sorry about the fact that we haven't reached your expectations with the buffet. Sometimes with the big groups it can get really busy so that it takes some time to refill.
We hope we could convince you by the taste and diversity.
We look forward to your next visit.
Sincerely
Tanja Wetzel