我们不支持您使用的这种浏览器。TripAdvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
附近酒店
点评 (1,036)
筛选点评
1,036 条结果
旅行者评分
811
181
24
11
9
旅行者类型
时节
语言所有语言
更多语言
旅行者评分
811
181
24
11
9
查看来自旅行者的评论:
已选筛选条件
筛选条件
正在更新结果...
1 - 6 条点评,共 1,036 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评 通过移动设备发表

我们在苏黎世度过了两天作为我们瑞士之旅的第一站。Storchen酒店是一个漂亮的酒店,尤其是豪华套房。露天餐厅非常棒,员工也很卓越。酒店有一个非常舒适的吸烟房,有很多烟可供选择,还有上等的葡萄酒以及干邑区白兰地酒。我以后再来这里也会毫不犹豫的选择住在Storchen酒店。

感谢 Only_Natural
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
3周前点评

这家酒店真的不值得拥有五星级的评级,也不值得花这么多钱来住这里。小而破的房间里有过时的设备和破旧的80年代的陈设,显然是在2007年翻新的。令人沮丧的是,房间里没有一个插头能正常工作,而在五星级酒店里,你希望能得到的其他便利设施也非常匮乏。我们确实试着向礼宾员提出了这个问题,礼宾员粗鲁、戒心重,也没有采取任何措施来满足我们的要求;这与我们之前去过的两家酒店的工作人员的专业性形成了鲜明的对比。这个地方唯一的优势就是它的地理位置,这是公认的极好的。这是我们在苏黎世住的第三家酒店,也是迄今为止我们去过的性价比最低、最没有吸引力的酒店。

感谢 nikh100
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
StorchenZurich,苏黎世斯托申酒店 的 Geschäftsführer,回复了这篇点评回复时间:1周前
Google 翻译

Dear nikh100

Thank you very much for taking the time to write this feedback. We are truly sorry that we could not meet your expectations.

The room category you have booked was a Classic Double Room with old town view. This category is hold in the traditional classic style. For a future stay we would recommend you to reserve one of our Contemporary Rooms. These rooms have been renovated in January 2017 and present itself in a more modern style than the classic rooms.

Anyway we would like to deeply apologize for the unpleasant contact with our Concierge. A high level of service is our biggest aim, which we want to convey to our guests day after day. We shall use your feedback as an example in our next staff training in order to avoid such situations in the future.

We truly hope that the provided compensation of 20% of the room rate did suit you and we would be very pleased to welcoming you again in the Storchen Zurich or our partner hotel, the Widder Hotel, in order to proof ourselves again to you.

Best regards
Raphael Pedroncelli
Vice Director

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月9日的点评

在2019年苏黎世电影节期间,我们在斯托申酒店度过了一段美好的时光。酒店正忙于举办活动,我们可以在阳台上边吃晚餐,边观看所有的活动——飞机表演、直升机表演、高空走钢丝表演、水上活动等等。酒店的工作人员非常友好和乐于助人,而且酒店是舒适又吸引人的。

与这家酒店合作收集的点评
感谢 beantowntravel2019
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
StorchenZurich,苏黎世斯托申酒店 的 Assistant Front Office Manager,回复了这篇点评2019年7月15日已回复
Google 翻译

Dear beantowntravel2019

Thank you for staying with us and we truly appreciate your kind feedback.

It is a pleasure to read that you had a lovely time during the Zurich Festival and that you enjoyed all the special attractions. Indeed we are located in the heart of Zurich and from our restaurant La Rôtisserie we had a spectacular view over this happening. As the Zurich Festival is only celebrated every 3 years it is a very special event for our whole team.

We would be very happy to welcoming you on another occasion again.

Best regards
Anina Thom

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月23日的点评

超赞的酒店就在老苏黎世的中心。豪华服务,经典环境。工作人员友好、乐于助人、非常优秀。他们有很棒的自助早餐,可以看到脚下的河流和远处的阿尔卑斯山。他们的餐厅也是一个有着豪华设置堪称经典瑞士风格的选择。

与这家酒店合作收集的点评
感谢 lamaliner
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
StorchenZurich,苏黎世斯托申酒店 的 Assistant Front Office Manager,回复了这篇点评2019年7月6日已回复
Google 翻译

Dear lamaliner

It was a great pleasure welcoming you with us again in the heart of Zurich.

Thank you very much for your lovely feedback. We truly appreciate your compliments to our staff and property
and are happy to hear that you enjoyed your stay.

We would be very pleased to welcoming you soon again and wish you all the best in the meantime.

Best regards from Zurich,

Anina Thom

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月15日的点评

自从我上次入住以来,这家旅馆已经重新装修过了,装修得很有品味。卧室设计得很好,舒适明亮。工作人员都很友好,服务也很好。旅馆里的食物很好吃。这家旅馆就在河边,位置很好,晚上很安静。

与这家酒店合作收集的点评
感谢 106LorraineW106
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
StorchenZurich,苏黎世斯托申酒店 的 Assistant Front Office Manager,回复了这篇点评2019年5月28日已回复
Google 翻译

Dear Lorraine W

Thank you very much for your Kind Feedback.

We are pleased to read that you enjoyed your stay with us that much and especially that you like the new feathers of the Storchen. Also the whole staff is proud to work in such a unique property and we are happy to spoil our guests surrounded by this great location.

We wish you all the best and are looking forward to hopefully welcoming you soon again at the Storchen Zürich.

Kind regards

Anina Thom

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
查看更多点评