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Dear Katarzyna Z
Thank you very much for your kind Review.
It is great pleasure to read that you enjoyed your stay with us and especially that you appreciated the amenities in your room. Indeed we are very happy to be located along the marvellous river. Your compliments to our staff are lovely to read. Our staff does its best to make every guest an unforgettable stay. Your feedback is the best way to thank us.
We wish you all the best and send you kind regards from the bank of the river Limmat
Thank you very much for your kind feedback.
It is great pleasure to read that you enjoyed your stay in the heart of Zurich and especially your compliments to our staff. We truly appreciate that you found everything you needed in our Cigar Bar to make you feel comfortable and also we feel honoured to learn that you will choose the Storchen Zürich also for your future stays in Zürich.
Thank you very much for taking the time to write this feedback. We are truly sorry that we could not meet your expectations.
The room category you have booked was a Classic Double Room with old town view. This category is hold in the traditional classic style. For a future stay we would recommend you to reserve one of our Contemporary Rooms. These rooms have been renovated in January 2017 and present itself in a more modern style than the classic rooms.
Anyway we would like to deeply apologize for the unpleasant contact with our Concierge. A high level of service is our biggest aim, which we want to convey to our guests day after day. We shall use your feedback as an example in our next staff training in order to avoid such situations in the future.
We truly hope that the provided compensation of 20% of the room rate did suit you and we would be very pleased to welcoming you again in the Storchen Zurich or our partner hotel, the Widder Hotel, in order to proof ourselves again to you.
We would like to thank you very much for your flattering words.
It is a great pleasure for us to hear that you enjoyed your visit that much. Our location is indeed unique and the terrace presents a stunning view over the river Limmat and Zurich’s old town. Your compliments to one of our staff members are wonderful to read as they are our most valuable asset.
We wish you all the best and are looking forward to hopefully welcoming you soon again at the Storchen Zürich.
Thank you for staying with us and we truly appreciate your kind feedback.
It is a pleasure to read that you had a lovely time during the Zurich Festival and that you enjoyed all the special attractions. Indeed we are located in the heart of Zurich and from our restaurant La Rôtisserie we had a spectacular view over this happening. As the Zurich Festival is only celebrated every 3 years it is a very special event for our whole team.
We would be very happy to welcoming you on another occasion again.
It was a great pleasure welcoming you with us again in the heart of Zurich.
Thank you very much for your lovely feedback. We truly appreciate your compliments to our staff and property
and are happy to hear that you enjoyed your stay.
We would be very pleased to welcoming you soon again and wish you all the best in the meantime.
Best regards from Zurich,