我们很失望!我们很期待这个葡萄酒的品尝,我们已经提前预订好了。侍酒师很粗鲁,并且没有提供任何的建议。他显然很生气,因为我们不知道更多关于葡萄酒的知识,当我们告诉他,我们喜欢葡萄酒时,他显得很嗤之以鼻。我们也注意到,酒吧的其他人有不同的侍酒师,他们似乎很享受,受到了很好的服务,所以这取决于是哪个员工来为你服务,但我还是不推荐它。
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我们很失望!我们很期待这个葡萄酒的品尝,我们已经提前预订好了。侍酒师很粗鲁,并且没有提供任何的建议。他显然很生气,因为我们不知道更多关于葡萄酒的知识,当我们告诉他,我们喜欢葡萄酒时,他显得很嗤之以鼻。我们也注意到,酒吧的其他人有不同的侍酒师,他们似乎很享受,受到了很好的服务,所以这取决于是哪个员工来为你服务,但我还是不推荐它。
32 - 36 条点评,共 1,773 条
确实不值得在那停留。赋予于“旅行者陷井”新意义。我和我朋友在那呆一个几个星期,之后回来了,被那里粗鲁无礼的工作人员震惊到了。我点了一杯预算内的酒(6欧元),然后在工作人员的眼中自动把我当作小客户了。当我礼貌地点任何吃食时都要快速地付款,然后吃完后撤走。当我问为什么我被告知工作人员期待额外的客人,除非我愿意点更高昂体格的酒才让我继续用这张桌子。工作人员对于我身边的女性朋友过于热情,即使她既不喜欢他们这样也不觉得他们专业。不要去那里。
Dear Sir,
We thank you for the time of writing such a creative work of fiction.
Do you really believe that if we treated our guests as you describe, we would still be in business? We have won several prizes, awarded by specialized magazines and wine critics, Portuguese and foreign (from the USA, Brazil, UK, France, just to name a few) and several hundreds of wonderful reviews on TripAdvisor. Actually, this year we have conquered the Hall of Fame prize of TA, due to our excellent service in five consecutive years. This prize is awarded only to businesses whose service has truly impressed reviewers.
We treat all our guests with utmost hospitality, whether they spend 4€ in a glass of wine, 2€ in a beer or 400€ in a bottle. I'm not even going to comment your remark about your female friend.
Your words are false, mean and hurtful.
On behalf of all my staff and myself, we are proud of our work and perform it with honesty and passion.
Sincerely,
Nuno Santos
Manager/Owner
Winebar do Castelo