我们不支持您使用的这种浏览器。TripAdvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
附近酒店
点评 (2,556)
筛选点评
2,556 条结果
旅行者评分
1,882
507
109
32
26
旅行者类型
时节
语言所有语言
更多语言
旅行者评分
1,882
507
109
32
26
查看来自旅行者的评论:
已选筛选条件
筛选条件
正在更新结果...
1 - 6 条点评,共 2,556 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月28日的点评 通过移动设备发表

酒店位于一个非常陡峭的山顶上,如果从酒店网站上描述的任何一个地铁站走过来的话,对于任何有轻微残疾的人来说,这都不是一件容易的事。酒店不错,很宽敞,房间以及洗漱用品的品质也很好。游泳池面积偏小,上午10点左右很难找到躺椅。管理不善的工作人员无助于改善这种局面;无论如何,这次入住期间(2019年5月28日),酒吧服务员对我漠不关心,所以很难喝到酒。真可惜,要让酒店失望了。我没有使用酒店的饮食设施,所以不能对此发表评论。我可能不会再来,也不会向别人推荐这里。

感谢 BrianT179
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
EPICSANALisboa,里斯本史诗萨纳酒店 的 General Manager,回复了这篇点评2019年5月29日已回复
Google 翻译

Dear Guest,

We would like to thank you for choosing EPIC SANA Lisboa for your stay.

We were saddened to read that your experience with us was not as enjoyable as you expected.

In first instance we apologize for the disappointment caused.

We would like to guarantee you that this is not has part of our usual high standards of service.

We will share your experience with our team for them implement new actions for improve and assure you that next time you return this not happen again.

Thank you very much for taking the time to share your experience and help us to improve for your better experience.

We are looking forward to welcome you soon to EPIC SANA Lisboa.

Kind Regards,

Olivier Mencucci,
General Manager.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月15日的点评

这家酒店很棒,令人无可挑剔,它是真正的五星级酒店,员工热情周到。早餐很美味,不容错过。房间很现代化,每天都有提供免费的水。

感谢 DrCJCayo
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
EPICSANALisboa,里斯本史诗萨纳酒店 的 Diretor-Geral,回复了这篇点评2019年5月25日已回复
Google 翻译

Dear Guest,

We would like to thank you for choosing EPIC SANA Lisboa for your stay.

Thank you very much for taking the time to share your experience with us and for giving us your feedback.

We were glad to read your kind words regarding our comfortable rooms, our professional team, our good food and our five-star facilities, as having been the most positive points of your stay.

Thank you so much for sharing your kind comments about your EPIC Sana experience.

We were glad to see that we matched your expectations and provided you an EPIC stay and experiences.

We look forward to welcoming you back to EPIC SANA Lisboa, for another EPIC stay.

Kind Regards,

Olivier Mencucci,
General Manager.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月27日的点评 通过移动设备发表

优点——酒店的服务还可以,有些员工是非常友好和乐于助人的。房间也很干净,礼宾部的员工很不错,食物也好吃,水疗馆不错。缺点:整个酒店都需要翻新维护了,我们的保险箱坏了两次,房间浴室也停电了。保险箱第二次坏的时候,酒店员工花了一个小时才帮我们把东西拿出来。他们最后终于同意给我们换了房间了(两次),酒店尝试用一瓶香槟来弥补我们。酒店的位置也不是很好,去哪里都需要打车或者预约uber。大家最好还是住在靠近商铺和餐厅的地方。总之,我们不推荐

感谢 emilysL2835OO
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
EPICSANALisboa,里斯本史诗萨纳酒店 的 General Manager,回复了这篇点评2019年4月29日已回复
Google 翻译

Dear Ms. Emily,

We would like to thank you for choosing EPIC SANA Lisboa for your stay.

We were saddened to read that your experience with us was not as enjoyable as you expected.

In first instance we apologize for the disappointment caused.

We would like to guarantee you that this not has part of our usual high standards of service.

We will share your experience with our team for them implement new actions for improve and assure you that next time you return this not happen again.

Thank you very much for taking the time to share your experience and help us to improve for your better experience.

We are looking forward to welcome you soon to EPIC SANA Lisboa.

Kind Regards,

Olivier Mencucci,
General Manager.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月10日的点评 通过移动设备发表

如果你想以相对好的价格享受奢华和地理位置,史诗萨纳仍然是这个问题的答案。这是我们第三次留下来,一切都是一流的。员工很棒,早餐很棒,房间很棒,水疗很棒,等等。您可能无法欣赏到俯瞰里斯本的美景,但除此之外,在那里逗留时,你不会感到失望。

感谢 452casperw
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
EPICSANALisboa,里斯本史诗萨纳酒店 的 Diretor-Geral,回复了这篇点评2019年3月10日已回复
Google 翻译

Dear Guest

We would like to thank you for choosing EPIC SANA Lisboa for your stay.

We are glad to read your kind words regarding our comfortable rooms, our excellent service, our outstanding breakfast served at Flôr-de-Lis restaurant as the most positive points of your stay.

Thank you very much for taking the time to share your experience with us and show us how EPIC we went with you.

We are glad to see that we can match your expectations and provide you an EPIC stay with EPIC experiences.

We are looking forward to welcome you back to EPIC SANA Lisboa for more EPIC moments.

Kind Regards,

Olivier Mencucci,
General Manager.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月21日的点评 通过移动设备发表

我真的不敢相信这家酒店是如此之好。 内饰经过精心设计和维护。 非常干净,工作人员很乐于助人。 房间非常现代,配有中央控制面板。 我的房间在后面,所以非常安静。

感谢 zhlsk
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
EPICSANALisboa,里斯本史诗萨纳酒店 的 General Manager,回复了这篇点评2019年2月22日已回复
Google 翻译

Dear Guest,

We would like to thank you for choosing EPIC SANA Lisboa for your stay.

Thank you very much for taking the time to share your experience with us and show us how EPIC we went with you.

We are glad to read your kind words regarding our cleanliness, our helpful team and our comfortable rooms as the most positive points of your stay.

We are also glad to see that we can match your expectations and provide you an EPIC stay with EPIC experiences.

We are looking forward to welcome you soon to EPIC SANA Lisboa for more EPIC stays.

Kind Regards,

Olivier Mencucci,
General Manager.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
查看更多点评