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该点评由 英语 翻译而成。 查看原文
Akif Sedat C
5.0 分,共 5 分2016年9月8日点评通过移动设备发表
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com查看原文
Royal Muang S苏梅岛孟南套房别墅酒店The Management,回复了这篇点评
回复时间:2016年9月14日
Dear Akif Sedat C,

Warmest greetings from Royal Muang Samui Villas, Thai Tradition & Intimate Hospitality!

We would like to thank you for choosing Royal Muang Samui Villas in Cheong Mon Beach as accommodation of choice on your recent holiday getaway and for taking your precious time sharing your awesome review.

We’re surely delighted to hear that your stay experience with us was a memorable and excellent that you and your couple enjoyed the facilities, services and hospitality that we provided you.
We are gratefully and happily to be as part of your vacation getaway, and we are so flattered that you did enjoy each and every services that we provide you. However, just one correction only for the BBQ Buffet that we had in the hotel, we are doing the BBQ Buffet Party with the Management cocktail party every Tuesday not Wednesday. But the Floating Market was every Wednesday. But anyways, still we are so glad that you considered us as one of the nice resort in the island, thank you very much for that.

Meanwhile, should there be any assistance we can be of service, please do not hesitate to contact us at your most convenient time.

Look forward to the possible opportunity to welcome you to stay with us again on your future holiday calendar.
Yours sincerely,

The Management
Royal Muang Samui Villas
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
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1 - 6 条点评,共 1,287 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月20日的点评 通过移动设备发表

我们于2019年9月在苏梅岛这个美丽的度假胜地度过了蜜月。工作人员很棒,服务很好,早餐非常美味,游泳池和海滩区也很棒。强烈推荐您住在这里,如果可以的话,可以选择住在泳池别墅花园,享受很棒的私人泳池并欣赏美景。

感谢 GranataSt
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.de 查看原文
Muang Samui S,苏梅岛孟南套房别墅酒店 的 Group Operation Manager,回复了这篇点评2019年9月27日已回复
Google 翻译

Dear GranataSt,

Greetings from Royal Muang Samui Villas!

Thank you for making our resort your honeymoon destination during your journey on our beautiful island of Koh Samui.

It is feedback such as yours that reaffirms our commitment toward delivering service excellence each day and creating memorable stays for our future guests.

It is with a great pleasure that we received your fantastic feedback. I have already shared your comments with all to serve as added motivation to continue delighting our guests.

We are already looking forward to welcome you back to The Finest Thai Luxury Beachfront Resort during your future travels!

With kind regards,

Panuchanart Charoenpol
Group Operation Manager

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月6日的点评 通过移动设备发表

和12个朋友在这里住了5个晚上。那里的设施很好,但真正出色的是度假村工作人员为你提供的服务。度假村不在岛上那些拥挤喧闹的地区,但几米之内就能看到当地的商店和餐馆,坐着便宜的出租车或免费的班车就能到达市中心。

感谢 Q1118JWsteves
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com.au 查看原文
Muang Samui S,苏梅岛孟南套房别墅酒店 的 Group Operation Manager,回复了这篇点评2019年9月6日已回复
Google 翻译

Dear Q1118JWsteves,


We are delighted that you had a wonderful experience with us and thank you for your very nice review for us on this site.

We aim to make our guests feel truly welcome and comfortable throughout their time with us and so we are delighted to learn that this was noticed and that you liked our property and the facilities of the resort. It is also great to know that our staff provided outstanding service and made your stay special. Thank you for your kind words!

Comments like yours reinforce our belief that we are going in the right direction!

We hope to welcome you and your family back in the near future!

Best regards,

Panuchanart Charoenpol
Group Operation Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月26日的点评

这家酒店令人惊喜,品质优越,海滩很棒,美丽又有品质。完美!值得注意的是,这里的房间也非常完美。我们有一个私人游泳池,太棒了。强烈推荐!

与这家酒店合作收集的点评
感谢 igal234
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
Muang Samui S,苏梅岛孟南套房别墅酒店 的 Group Operation Manager,回复了这篇点评2019年9月6日已回复
Google 翻译

Dear igal234,

Wow, what an amazing recommendation here on TripAdvisor!

Your review as excellent means that we have succeeded to reach our goals providing an unforgettable experience during your vacation. Thank you for such an encouragement.
I am certain the team will be delighted to hear it.

Thank you once again and we would be delighted to welcome you back to our Sanctuary for the Senses for your next tropical getaway!

Best regards,

Panuchanart Charoenpol
Group Operation Manager

举报业主不当回复
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2019年7月22日的点评

酒店整体氛围还是不错的,位置也还可以,周边购物、吃饭都是很方便的,先说一下入住的感受,当天办理入住的时间还是比较长的,应该差不多有15分钟,前台美女服务员很贴心,也很用心的给我们办理入住;当天给我们的房间是大床房,我想换成双床,前台的美女服务员也帮我们换了双床,进了房间一看,一张大床2.0米,一张小床1.2米(加床的),当时心里特别不舒服,然后就提出换房,美女服务员也是不厌其烦的给我们换房,终于换了房间,但是房卡打不开房门,我们又在房门口等足足15分钟。房间是做旧的感觉,还是可以的,电视的节目太少了,就几个频道,更要命的是中文频道还有雪花,感觉回到了我们国内的90年代,地巾破了、被套上有个小洞、床单上有没完全洗干净的污渍,不得不说床真的很舒服,躺上去就想睡觉了,送餐服务还是很好的;早餐的品种可以,但是环境让人堪忧,苍蝇飞来飞去,有点像去了农家一样的;SPA服务很好,价位也适中;泳池貌似没有淋浴区,水还算比较干净,酒店的海滩感觉乱糟糟的,总体感觉和国际性的五星级酒店有很大的差距,如果再去我不会再选择。在此,特别感谢前台的AOM。

入住日期:2019年7月
  • 旅行类型: 全家游
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与这家酒店合作收集的点评
感谢 zhouwei753
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Muang Samui S,苏梅岛孟南套房别墅酒店 的 Group Operation Manager,回复了这篇点评2019年7月24日已回复
Google 翻译

Dear zhouwei753,

Warmest greetings from Royal Muang Samui Villas, Thai Tradition & Intimate Hospitality!

We would like to thank you for choosing as accommodation of choice on your recent holiday getaway and for taking your valuable time sharing your nice review.

It is with a great pleasure that we received your nice feedback and that is why our entire team and especially AOM would like to thank you. I have already shared your comments with all to serve as added motivation to continue delighting our guests.

We do appreciate your feedback as it gives us space to improve the shortcomings. I will make sure to address some related mentioned ensuring these will not happen in the future.

Thank you once again for staying with us and we hope to welcome you back and to deliver another memorable tropical escape.

With kind regards,

Panuchanart Charoenpol
Group Operation Manager

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月1日的点评

这是一家可爱的酒店,有着相当令人惊叹的海滩和友好的员工。这家酒店是位于宁静的地理位置上的,如果你想的话,是可以选择从酒店换乘免费的班车到更热闹的市中心去游览的。如果你正在寻找一个可以尽情放松的休息好去处,过来这家酒店住宿是不会出错的。我真的是等不及想要再次回到这家酒店住宿了!

与这家酒店合作收集的点评
感谢 Travel31579054678
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
Muang Samui S,苏梅岛孟南套房别墅酒店 的 Group Operation Manager,回复了这篇点评2019年4月5日已回复
Google 翻译

Dear Travel31579054678,


We are delighted that you had a wonderful experience with us and thank you for your very nice review for us on this site.

We aim to make our guests feel truly welcome and comfortable throughout their time with us and so we are delighted to learn that this was noticed and that you liked our property and the facilities of the resort. It is also great to know that our staff provided outstanding service and made your stay special. Thank you for your kind words!

Comments like yours reinforce our belief that we are going in the right direction!

My team and I would be really pleased with the opportunity to welcome you back again whenever your future holiday plan brings you back to tropical island of Samui.

Best regards,

Panuchanart Charoenpol
Group Operation Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月29日的点评 通过移动设备发表

如果你想找一个安静,高质量,原生态并且提供不错的服务的地方,这里就是苏梅岛上最好的选择。别墅宽敞,泳池尺寸也很大,工艺精美。沙滩漂亮,而且这里有很多不错的步行可以到达的餐馆。酒店门外就有一条街,街上满是按摩店、小超市、很棒的餐馆、美味的街头食物以及所有的你能想到的便利设施,就在步行即可抵达的距离内。在我看来有两个缺点。旁边的度假村目前正在建设施工,所以整天都能听到噪音。第二个缺点是(在其他人眼里可能是优点)在海滩上提供摩托艇/喷气滑水艇租赁服务。这些摩托艇会发出噪音而且污染海洋,这在我看来,在任何高质量的度假村都不应该被允许。

感谢 Keith F
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com.sg 查看原文
Muang Samui S,苏梅岛孟南套房别墅酒店 的 Group Operation Manager,回复了这篇点评2019年3月31日已回复
Google 翻译

Dear Keith F,

Warmest greetings from Royal Muang Samui Villas, Thai Tradition & Intimate Hospitality!

We would like to thank you for choosing as accommodation of choice on your recent holiday getaway and for taking your valuable time sharing your fantastic review.

We are definitely delighted to hear your stay experience with us was of a comfortable and memorable one and you enjoyed the facilities and hospitality we provided.

We are now looking forward to the possible opportunity to welcome you to stay with us again on your future holiday calendar.

With kind regards,


Panuchanart Charoenpol
Group Operation Manager

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