Thank you for kindly taking the time to write to us and share your reviews. We were nothing short of delighted to find that you had a pleasant and enjoyable stay at Melia Koh Samui.
Your review is well-acknowledged with much appreciation and we are delighted to hear that you are gratified our services. We are sure that your review will be supremely beneficial for other guests to make a decision as it's indeed convenience. As well as our colleagues will be thrilled to know that you admired their impeccable services. On the other hand, we took time to review all the details of improvement needed you have given one by one with the management team in order to improve where needed and to ensure there is no reoccurrences
My colleagues and I look forward to your return visit with anticipation and for the opportunity to make your next visit at Melia Koh Samui another pleasant and memorable one.
Guest Experience Manager