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附近酒店
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1 - 6 条点评,共 2,024 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年8月3日的点评

我和我的两个孩子待在这家酒店(去年也在这里),就和上次一样感觉舒适以及放松。很漂亮的房间还有游泳池。也许在一个地方待过两次就够了,不太确定下次是否还会再来。

感谢 Michelle S
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
SKremastiotis,Blue Palace, a Luxury Collection Resort & Spa, Crete 的 General Manager,回复了这篇点评2017年8月7日已回复
Google 翻译

Dear woodkook,

Thank you for taking the time to review us on Tripadvisor.
I am delighted that your stay with us was once again enjoyable and relaxing and I do hope you will consider a return visit in the future.

Kind regards,

Sotiris Kremastiotis
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年7月14日的点评 通过移动设备发表

我们在booking.com上预订了这家酒店,但是因为生病,当天就取消了。Booking.com发来的确认上说取消是免费的。但这家酒店拒绝退回$6500,并且说是我的问题。骗子!我们把Booking.com发来的邮件都转发给他们了,但是酒店还是不肯退钱。

1  感谢 gracecharters
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
SKremastiotis,Blue Palace, a Luxury Collection Resort & Spa, Crete 的 General Manager,回复了这篇点评2017年7月20日已回复
Google 翻译

Dear Ddddddxxxxx,

We appreciate you taking the time to provide us with your feedback on Tripadvisor.
I am very sorry to hear of the unfortunate incident and apologize for this bad experience. However, I would like to personally ensure you that all your comments were carefully reviewed and I may gladly confirm that the issue was resolved at the most timely manner, in cooperation with our valued partner Booking.com.
We truly hope you give us another chance to make it up to you. We are usually known for our attentive service and for treating each guest with the same respect. I am truly sorry you felt differently and therefore would like to apologize. Please let me know if you want to discuss this personally.

I kindly remain at your disposal for any assistance.


Best Regards,

Sotiris Kremastiotis
General Manager

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2017年7月6日的点评 通过移动设备发表

现在这是一家豪华酒店。景色壮丽,服务典范,自助早餐是我所见过的最好的。床很舒适,房间也很宽敞。每个房间都有风景。在蓝宫工作的任何人都不会有太大的麻烦。你甚至可以拍拍水上运动的人,带你乘船去,他们会在约定的时间回来接你。一次真正美丽的经历。

感谢 laz007
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
SKremastiotis,Blue Palace, a Luxury Collection Resort & Spa, Crete 的 General Manager,回复了这篇点评2017年7月10日已回复
Google 翻译

Dear laz007,

Thank you for choosing the Blue Palace and for taking the time to share such positive comments on Tripadvisor.
I am so pleased to read that your overall experience was truly a memorable one and that our facilities exceeded your satisfaction.
We look forward to having the opportunity of welcoming you back to our resort in the future.

Kind regards,

Sotiris Kremastiotis
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年6月23日的点评

我们结束了在希腊伊罗达为期两个星期的假期,这家酒店真的是美国风格的五星级。服务很优秀,早餐很美味,但是氛围有点欠缺。我们来这里的时候是六月初,也许还是淡季。夜晚没什么太多可做的事情,伊罗达镇非常小。

感谢 _antoinette_dire
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
SKremastiotis,Blue Palace, a Luxury Collection Resort & Spa, Crete 的 General Manager,回复了这篇点评2017年6月28日已回复
Google 翻译

Dear _antoinette_dire,

Thank you for choosing the Blue Palace, a Luxury Collection Resort & Spa and for taking the time to share your feedback on Tripadvisor.
While I am delighted you found our resort wonderful and the service great, it is a pity that the ambience did not meet your satisfaction. The Blue Palace is considered to be a relaxing place, however there are places in the vicinity of the resort that are worth visiting.
Once again thank you for your feedback and I hope to have the pleasure of welcoming you back in the future.

Kind regards,

Sotiris Kremastiotis
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年6月15日的点评

我们的入住开端真是令人惊喜,我们到达的时候已经晚了餐厅关门了,但是酒店在半夜十二点的时候为我们安排了客房服务。工作人员非常棒特别友好。特别感谢副厨师长,餐厅经理们和Stavros为我们服务得如此周到。他们非常专业地处理了我的食物过敏问题,保证了我的安全也让我感到非常安全。房间很新很干净,一天要被照料很多次。泳池非常惊艳,泳池/海边的饮料/小吃服务棒极了。离普拉卡很近,从很多餐厅步行5分钟就可以到了。

感谢 SJBB2017
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
SKremastiotis,Blue Palace, a Luxury Collection Resort & Spa, Crete 的 General Manager,回复了这篇点评2017年6月17日已回复
Google 翻译

Dear SJBB2017,

Thank you for staying with us and for sharing your positive feedback on Tripadvisor.
It is wonderful to read that your overall experience was amazing. I am also pleased that our Food & Beverage team members handled your allergies in the most professional way and I have already shared your review with them.
We look forward to welcoming you back in the future.

Kind regards,

Sotiris Kremastiotis
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年5月31日的点评 通过移动设备发表

这儿可以看到史宾纳隆加岛的美丽景色,服务非常好。唯一不好的两件事情是:半膳晚餐不错,但不符合我们对豪华酒店的预期。酒店没有免费的活动,所以最好开车来。

感谢 Yossi B
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
SKremastiotis,Blue Palace, a Luxury Collection Resort & Spa, Crete 的 General Manager,回复了这篇点评2017年6月7日已回复
Google 翻译

Dear Yossi B,
Thank you for staying with us and for taking the time to share your feedback on Tripadvisor.
Although I am delighted to see your high scores, I am sorry to read that our half board dinner did not exceed your expectations. I have already shared your points with our Executive Chef for immediate review.
I hope to have the pleasure of welcoming you back in the future.
Kind regards,
Sotiris Kremastiotis
General Manager

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