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1 - 6 条点评,共 1,074 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年11月3日的点评

酒店位于市中心,到克诺索斯的公共汽车站就在酒店前面,因此,这里到哪都非常方便,步行十分钟就能坐上车。我们非常喜欢这里。

与这家酒店合作收集的点评
感谢 maki_miyamoto
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年9月17日的点评 通过移动设备发表

住在235房间。订了一个双人间是由两个单间拼成的,空调不是很好,电视遥控器电池不工作,水会溢出浴室龙头、冰箱不是很冷,尽管我调到了最高的程度,我花了一些时间在游泳池,尽管在那买午餐和饮料有一整天,在酒吧工作的女孩仍然不允许我的妻子换一个新的毛巾。甲板需要更换,确保你在脚不穿鞋不会弄伤,有一个值得注意的是,我妻子脚上扎了一根刺。我们出去之前喝了点酒,当服务员来确保我们需要更多的饮料或付账时,工作人员并不十分专心。

感谢 jayteasuk
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Chasapidou E,Capsis Astoria Heraklion 的 Γενικός Διευθυντής,回复了这篇点评2018年1月4日已回复
Google 翻译

Dear jayteasuk,
Thank you sincerely for your trust in Capsis Astoria and the time taken to review us!

We have cerefully read your comments and we take them under serious consideration. Allow us to respond please, as in some certain points we believe we could offer you immediate assistance, but you never gave us any notice.
Our A/C is maintained twice a year, as the weather conditions in Creta during summer are demanding. In the event you face any issue (such as changing remote control batteries, checking the A/C, the mini bar or the bathroom tap), we are always at your disposal in order to assist you. The hotel offers maintenance service thoughout the day and night, so if there is any damage in the facilities (after the room check on behalf of the Housekeeping manager), you may contact reception and give us notice. We are here to assist you 24/24h!
As per the pool area safety rules, we are trully sorry if your wife had this inconvinience. We kindly underline though, that the pool use regulations are strict, controlled by the law and the local authorities and we have two information panels hanging at the entrance of the pool, to inform our guests. It is absolutely impossible to have them posted at the end of the season, as we are talking about two permenantly posted panels that even during winter when the facility is closed, we never put them away.

Hoping for your comprehension, we look forward to welcoming you back to our property and offer you the best possible service during your stay.

Sincerly yours,

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年8月28日的点评

靠近购物商圈的中心位置,威尼斯海港就在阿尔戈斯考古博物馆边上。房间不错,现代摩登,美味的早餐和很棒的屋顶游泳池和酒吧。加上友善的服务人员,夫复何求?

与这家酒店合作收集的点评
感谢 Biggi_Ben
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年8月11日的点评 通过移动设备发表

总的来说,我在这里过得很愉快,我可能还会再次待在这里。地理位置非常理想!房间里的冰箱和空调都很好,屋顶的游泳池不舒服,因为水池的墙壁很脏,很恶心。

感谢 yorom
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.ca 查看原文
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年7月21日的点评

住在这家旅馆真是一段可怕的经历。我们星期五的晚上住在顶楼,不仅整夜都放着很响的音乐,而且你可以听到椅子的刮擦声和移动的声音。房间很小,马桶座也不安全。我不会向任何人推荐这家酒店。

感谢 angelamag79
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
Chasapidou E,Capsis Astoria Heraklion 的 General Manager,回复了这篇点评2017年7月25日已回复
Google 翻译

Thank you for your stay in Capsis Astoria Heraklion as well for your time to review us.

Allow us though to respond to your comment.
Our roof top bar is open for guests and individuals. It is true that last year there were some issues regarding the sound, but this was untill last September.
Our guests' comments are always duly noted, this is why we have arranged a different lay out, as well as a sound control, only two months ago. We were also controlled by the local authorities and no problem was noted regarding the sound level.

Exceptionally the day you refer to, there was a vocal band concert hosted. For this reason you must have found an apology letter in your room, the day before the concert. In the letter we were suggesting our guests to contact reception immediately, in case they were annoyed by the music, so that we could move them to another room, cost free of course. We really sorry you did not take the chance to do so.

We honestly hope we will have the honor to welcome you back, only to prove you the truth about the quality of sleep we seeze to offer to our valuable guests.

Thank you again!

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2017年7月13日的点评

Capsis Astoria Heraklion 饭店位于巴士总站步行约十分钟处,而且可以说就是位于市中心的市中心,隔壁就是著名的建筑博物馆,是一个对旅客来说非常非常方便的选择。如果想到海边港口,只要出了大厅直直往对面走就到了。如果想去参访著名的米诺斯王宫,更是只要在饭店门口外的公车站搭车就可,回程一样停达饭店。饭店提供的餐点也非常好吃。假如说要让人选择Heraklion的住宿选择,那这里绝对是必要首选!

感谢 TsunghanW4
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
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