根据之前的评论,这家旅馆如我们所期待的那么好,房间设施齐全,员工热情周到,有一个小厨房和就餐区,位置绝佳,但晚上这边有一点昏暗。
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根据之前的评论,这家旅馆如我们所期待的那么好,房间设施齐全,员工热情周到,有一个小厨房和就餐区,位置绝佳,但晚上这边有一点昏暗。
房间空间不错,价格合理,位置超优,步行至火车站只需3分钟,但可能旅馆房间太多,人手不足,旁边房间的住客打开房门开派对至深夜,非常嘈吵亦没人制止,并且,入住时登记等候需时。
Dear Urban Traveler,
I'm happy to hear that your overall stay was good! Sorry you had to wait with the check-in, it is always nice to hear from you, so we can improve our services. We hope your next stay is just around the corner and I'll make sure that you'll have a fast and efficient check-in :)
Take care!
Urban House Team
9月8日入住到10日退房,我在这里住了两个晚上。我曾在阿姆斯特丹、萨尔茨堡和布鲁塞尔的 Meininger 酒店也住过,相比较之下,这是我住过的最好的 Meininger 酒店。 大堂、休息室、厨房和公共区域宽敞舒适。 适用于单独旅行、团体旅行、家庭旅行,甚至商务旅行.地理位置优越-从中央车站步行1分钟即可到达。
Thank you for your positive comments, we are glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner, we will be happy to welcome you back!
Urban House by MEININGER
没什么特别的,很普通的旅馆。早餐本可以有更多的选择(例如,他们不提供鸡蛋或燕麦片)。你不能把行李箱放在床铺下面,也没有必要租一间行李房,因为你需要那些你放在行李里的东西。后来有人告诉我这里是“红灯区”。有地铁,附近却没有通道,但火车站很近。总而言之,这里还算可以,但下次我会住在其他地方。
We appreciate you taking the time to provide us with such detailed feedback about your stay. We are sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our respective department. We do hope you give us another chance as we will definitely improve our services.
Urban House by MEININGER
丹麦住宿较为昂贵, 旅费有限可选这家旅馆. 酒店邻近中央车站. 行李寄存额外收费. 房间内有梯级, 不太方便. 房间内没有冷气, 厕所较小. 双层床及家私摆放的设计, 较适合旅游人士.
We appreciate you taking the time to provide us with feedback about your stay. We are sorry to
hear that some things throughout your stay did not meet your expectations. We do hope you give us another
chance as we will definitely improve our services.
Urban House by MEININGER
在入住前1小时,我收到一封电子邮件,说有一个“意想不到”的预订问题,所以我们不能住在酒店。糟糕的服务,他们甚至没有打电话!不推荐!
Dear Sara, first we would like to thank you for taking the time to leave a comment.
Secondly, we would like to apologize for the wat this situation was handled, at the time we were not able to find your phone number which would have been the best way to reach out to you.
We are proud of the service standard we provide to our guests but sometimes drawbacks appear and we are not able to deliver in the way we would like to, and our guests deserve.
Please feel free to contact us on our email if you would like to discuss this situation any further.
We hope you can give us another chance to rectify this, and to show you why we are one of the top choices of travelers when visiting this amazing city.
Kind regards.
城市旅舍的位置非常棒,房间简单而舒适,有我们所需要的一切。这是一家大旅馆,有很多人住在那里。你可以从旅社租自行车,但我们没有这样做。旅舍提供早餐,你可以品尝到巧克力吐司,我的孩子们都很喜欢。但是在早餐就餐时,只有一台烤面包机和一台咖啡机,这意味着你不得不在繁忙的时候排队。公共区域很舒服,距离主街道很近。尽管有些瑕疵,我还是推荐这家旅馆。
Dear Peter,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.