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附近酒店
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1 - 6 条点评,共 4,355 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评

在入住前1小时,我收到一封电子邮件,说有一个“意想不到”的预订问题,所以我们不能住在酒店。糟糕的服务,他们甚至没有打电话!不推荐!

感谢 Sara F
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.se 查看原文
Urban H,哥本哈根城市旅舍 的 Host,回复了这篇点评回复时间:2周前
Google 翻译

Dear Sara, first we would like to thank you for taking the time to leave a comment.

Secondly, we would like to apologize for the wat this situation was handled, at the time we were not able to find your phone number which would have been the best way to reach out to you.
We are proud of the service standard we provide to our guests but sometimes drawbacks appear and we are not able to deliver in the way we would like to, and our guests deserve.

Please feel free to contact us on our email if you would like to discuss this situation any further.

We hope you can give us another chance to rectify this, and to show you why we are one of the top choices of travelers when visiting this amazing city.

Kind regards.

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月12日的点评

晚退房是不可能的。我要求晚退房是因为我订了很贵的包间,而且我还有晚上的火车票。没有人在意这件事,因为工作人员不允许晚退房,甚至下午一点都不可能。这家旅舍办事不是很变通,这些规矩使人感到很拘束。房间还可以,但是太吵了,晚上从街道那边传来了噪音。而且酒店太贵了,因为这家酒店不够灵活变通,而且很多房间都位于嘈杂的街道上。我不得不在大厅里等待了9个小时的火车,因为不可能晚退房。我希望像这样的旅馆能对付费客人更加灵活变通一些。

感谢 andersjo4364636
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Urban H,哥本哈根城市旅舍 的 Reservations,回复了这篇点评2019年7月14日已回复
Google 翻译

Dear Anders,

Thank you for your candid feedback. We are very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Sadly when it comes to late check out possibilities, this will have to be booked in advance, before arriving to the hotel, as we have less time to prepare a room, so that we can take it into account.

Despite this, we hope to be able to welcome you back on a return visit to Copenhagen.

Sincerely,

Urban House Team

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2019年6月12日的点评 通过移动设备发表

位置优越,就在中央车站和蒂沃利旁边。前往任何地方都很方便。房间很干净,工作人员彬彬有礼,乐于助人。街上酒吧里有些噪音,房间里没有冰箱。一定会再来住的。

感谢 Timo T
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Urban H,哥本哈根城市旅舍 的 Urban House by MEININGER,回复了这篇点评2019年6月14日已回复
Google 翻译

Dear Timo. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Urban House by MEININGER

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2019年5月30日的点评 通过移动设备发表

酒店很好,房间很大,甚至可以合住一个小家庭。但我们不喜欢的是,床中间有个裂缝,让我们这样的老夫老妻无法互相拥抱,而且淋浴也很疯狂:花很长时间才会有热水,而有热水的时候,又烫得你没法在里面洗澡。也许一个使用指南能帮你找到正确的方法?除此之外,这是一个很好的酒店,友好、开放的氛围,自助早餐不错(每人70克朗)。对于旅社来说,这里出奇的安静。位置便利。

感谢 fridolinb695
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Urban H,哥本哈根城市旅舍 的 Front Office Manager,回复了这篇点评2019年6月6日已回复
Google 翻译

Dear guest,
thank you for taking the time to share your opinion after your recent stay at our House.
Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
We are happy to read that you had a nice stay and you enjoyed the features that make our House so special.
We hope to have the chance to welcome you back in the future!

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月18日的点评

从科帕根火车站步行一小段路就能到达旅舍,从旅舍步行10分钟就能到达蒂沃利游乐园。步行5分钟可以到游客咨询处。旅舍附近有餐厅和咖啡厅。考虑到哥本哈根其他的酒店都比较昂贵,这家旅社是一个完美的选择,价格合理。房间装修简单但十分舒适;浴室和淋浴都不错,床很舒服,可以美美的睡上一觉。

感谢 mike-adamello
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.it 查看原文
Urban H,哥本哈根城市旅舍 的 Urban House by MEININGER,回复了这篇点评2019年5月19日已回复
Google 翻译

Dear Guest,

Thank you for your review! We are glad to hear that you had a a nice stay at Urban House.
Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Copenhagen and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences.

Hope to see you soon!
Urban House by MEININGER

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