酒店很大，经营得也很好。工作人员很友好，很热情。不过有两个缺点需要说一下，其一，木质的地板看起来很不错，也很干净。但是，如果你睡觉很轻的话，就会听到门外的走路声；其二，标间里面没有茶叶没有咖啡。要不是这两点，我就会给它评个优秀了。早餐很不错，种类也很丰富。这里是个好地方，可以沿着河边散步，河里还有许多的船只。尽管酒店有部分缺点，下次我还是会积极的选择这里的。更多
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不过很有可能这是我最后一次入住这里。虽然这座酒店建筑很漂亮，但我在最近几次来访中中所住的标准间是最糟糕的。上一次住的房间很小，维护得也不好，有一个令人难以置信的小窗户，给人一种“监狱牢房的感觉”。个人而言，我也希望在房间里有个冰箱。酒店不提供停车位，而且这个地区真的很拥挤，所以停车不可能关闭，中国游客的定期大量入住正在降低这里服务水平，尤其是自助餐厅的服务水平。
Thank you very much for your visits and your review. We´re so happy that you think that this is a very good hotel but very sorry to hear that you didn´t appreciated your last room. Thank you for letting us know, we will check which room it was and see what we can do about it. Regarding different room types we aim to have room suitable for all of our guests different needs, that means that we do have rooms with minibar as well, please let us know when making your reservation if you have a "favourite" room or if there is something you prefer and we will help you to find a room type suitable for your needs. Hope to see you soon again!
Best wishes,
Katarina
酒店太棒了。这次旅行，我们带着两个小孩子，在酒店订了一间家庭房，里面有一张供孩子使用的双层床。早餐室很大，桌位充足。自助早餐非常丰盛，包括供孩子食用的面包、果汁、水果、奶酪、饼干、鸡蛋，以及我们最喜欢吃的各种美食！！酒店内部有一个儿童游乐区，里面甚至有一间小电影院，孩子们可以自由选择想要观看的影片（我建议大家自带影片，但我们这次没有带）。房间非常宽敞，对我们来说十分完美，而且设施齐全，有一个衣服烘干棒，可以帮助我们烘干孩子穿的小衣服。这家酒店虽然离市中心有点远，但靠近码头，所以乘坐公共汽车，或者乘船，都非常方便。到了晚上，这里非常适合散步。工作人员态度友善，乐于助人。尤其是前台接待员路易丝，她太出色了，当时我打算在酒店通宵停车，但却不知道如何支付（费用是50瑞典克朗），多亏在她的帮助下，我才把车停好。此外，她还为我的孩子们选择了一部非常精彩的英文电影。这家酒店的设施太棒了，无可挑剔，所以我要为它打五颗星！而且相较于火车站附近的酒店，这里的价格很便宜，绝对物超所值！
WOW 5 out of 5! Thank you so much for not only taking the time to give us a review but also for your high score :) I'm very happy you enjoyed your stay and I hope we'll see you soon again!
我们非常喜欢在这家酒店的住宿。尽管由于海滨的设施的重新修整，仅有一些椅子可供使用。 工作人员很棒，房间很宽敞，早餐很美味而且很种类丰富。 前往市中心的渡轮直接从酒店门前出发，快捷，便宜，是一种非常不错的交通方式。酒店地理位置非常好，很值得一住。
Thank you very much for all of your kind words, we´re so happy to hear that you enjoyed your stay, it´s exactly as it should be. Hope to see you soon again!
Anders Sköld,
Quality Hotel 11 & Eriksbergshallen
这家旅馆还可以，但只是可以。工作人员都很好，六楼的餐厅也很好。但是房间不太好，床很小，廉价的毛巾，也不太干净。我晚上睡得很不舒服。枕头很廉价，床上用品几乎没有。我真的不喜欢住在这里，除了工作人员和食物还不错，这就是唯一的优点了。如果你在哥德堡，去别的地方住吧。
I'm glad to hear that you appreciate our friendly colleges and that you really enjoyed our restaurant. Your feedback is very important to us and I am very sorry that you didn't have the great experience we aim to give all our guest. I do hope we'll get the chance to welcome you back to us so we can recommend a room type that hopefully meets your expectations.
Anders Sköld,
Quality Hotel 11 & Eriksbergshallen
友善的员工，宽敞的房间，仍然保有建筑工业的一面。可以沿着海滨散步,这是个令人愉快的地方。第八层附带阳台的房间真的很不错，真希望能永远呆在这里。酒店的餐厅也是一流的。美味的食物，充足的分量。令人难以置信的观点，不错的氛围。很多当地人来这里品尝美食，这是一个很好的选择。
Thank you for taking time to give us your wonderful review. I am so happy to hear that you enjoyed my lovely colleagues and your stay here with us. It makes us so glad to hear that you would like to come back and we are all looking forward to see you here again and again.
Anders Sköld,
Quality Hotel 11 & Eriksbergshallen
这不是第一次住在这里，也不会是最后一次住在这里。在11酒店住的很开心，房间也如预期一样舒适。早餐也很充足，员工也很礼貌，会推荐这家酒店。
Thank you for taking your time to give us your wonderful review, my colleagues will for sure be very happy to hear you kind words. I can assure you that it is a pleasure for us to have you as a guest as well and I am very glad that we could provide you with the experience you were hoping for once again. We are looking forward to welcoming you back to us, until then we wish you all the best.
Anders Sköld,
Quality Hotel 11 & Eriksbergshallen
