Laura S，北极探险之旅 的 Customer Care，回复了这篇点评2019年12月25日已回复
Thank you for your feedback.
On September 27th our newly found Bilbo's ice cave has been flooded, therefore, due to safety reasons, we could not go inside. That is why we have altered the tour and offered the extended glacier hike instead.
Please reach out to us via email email@example.com with your booking number for further investigation.
This was the best choice for girls trip! We are so glad you went on this tour. We can't wait for you to have more girl trips with us, come back soon! And thank you so much for taking the time out and writing us a review.