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附近酒店
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1 - 6 条点评,共 2,699 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
4周前点评 通过移动设备发表

我们住得很开心。服务和食物都很好。所有的工作人员都非常友好和乐于助人,我的儿子去玩了足球和乒乓球,不幸的是,我们当时天气不好,所以不能去海滩和水上运动。

感谢 Nickymerse
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Fourseasons_cyprus,四季酒店 的 Executive Director,回复了这篇点评回复时间:3周前
Google 翻译

Dear Nickymerse,

Thank you for your wonderful review regarding your recent stay at the Four Seasons and for choosing our hotel.
It fills me with great pride to hear that overall you had a good time at our hotel with your family.
It is a shame that the weather did not allow you to take advantage of the beach and water sports. It’s true that this year we had one of the rainiest winters in years in Cyprus, but the summer is here now so come back soon!
We look forward to welcoming you again at the Four Seasons.

Nick Aristou
Executive Director

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2019年3月28日的点评

这家酒店是我们为期一个月的塞浦路斯之旅中的最佳选择!我们在旅行结束时在这里待了几天,我们再也找不到比这更好的酒店了。这是一个位置很棒的可爱的酒店,有很棒的设施,最重要的是服务很好,所有人都非常友好。我们在五楼有一间豪华海景房,和酒店的其他地方一样,我们发现酒店对细节的关注非常棒。可爱的客户关系经理安德烈亚斯(Andreas)带我们参观了带有私人按摩浴缸的房间,我想我们很有可能下次还会回来住在其中一间。自助早餐可能是我们在任何地方吃到的最好的,我们在四季东方餐厅的用餐经历令人难忘。没什么可说的了——太棒了!

1  感谢 Jencamping
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Fourseasons_cyprus,四季酒店 的 Executive Director,回复了这篇点评2019年4月1日已回复
Google 翻译

Dear Sumithra,

Thank you ever so much for taking the time to leave your excellent feedback following your recent stay at the Four Seasons.
We are delighted to hear that our hotel offered you an ideal end to your Cyprus tour. It is rewarding to know that you have found our services to your satisfaction and that you appreciated our restaurants. It’s fantastic to read that our staff went above and beyond to offer you a holiday to remember. All our employees work very hard to ensure an unforgettable customer experience and a comment like yours is one of the best rewards we can get.
We all look forward to welcoming you back in the future.

Nick Aristou
Executive Director

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2019年3月9日的点评 通过移动设备发表

服务挺好,但整体有点让人失望,自助餐的选择很少,没有特别好吃。酒店里没有(热的)按摩浴缸。在退房时,他们向我们隐形收费了2.00欧元的“捐款”,当我问起这件事时,他们告诉我他们“代表我们捐款”…呵呵?那为什么要向我要钱呢?相信我,我对捐款的事情毫无怨言,但至少让我自己来捐钱……而现在这种情况,看起来似乎是四季酒店向客人要钱,然后跟社会说捐赠“来自他们的客人”…最后一点,我们是一对夫妻,但是我们的床是两张单人床推在一起的,而不是一张大床。所以我们两个的背都因床不舒服而感到酸痛。

感谢 johansadventures
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Fourseasons_cyprus,四季酒店 的 Executive Director,回复了这篇点评2019年3月14日已回复
Google 翻译

Dear Johansadventures,

Thank you for your review on Tripadvisor.
We are very sorry to hear that your stay at the Four Seasons did not meet your expectations.
Our priorities have always been our guests and the quality of services we provide for them. With that in mind, we appreciate receiving feedback and comments which we take very seriously and use it to improve our services mentioned, for the benefit of all our valued guests.
With reference to your comments on the €2.00 donation, we would like to apologise for any misconception on this subject. In order to clarify this, please be advised that the €2.00 is not obligatory and there is a Card in all our rooms providing all the details of this voluntary contribution, as indeed our Receptionist explained upon your Check-Out. At the end of each year the equivalent of the total amount contributed by our guests is then matched by our hotel and used to assist our 8 nominated charities which are named on the aforementioned card
We do hope that you will give us another opportunity in the future.

Nick Aristou
Executive Director

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2019年1月7日的点评 通过移动设备发表

一家独特的酒店……所有的特殊要求都能满足❤各个方面5星级加的服务,你可以放松和享受你再次留宿的每一刻。对于带着孩子的家庭,这家酒店也是一个理想选择。这个地方你肯定想再来❤

2  感谢 Zoe Demetriou T
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Fourseasons_cyprus,四季酒店 的 Executive Director,回复了这篇点评2019年1月13日已回复
Google 翻译

Dear Zoe Demetriou T,

Thank you for taking the time to write such a great review on TripAdvisor.
We are very happy to read that overall you had a relaxing time at our hotel and that our services and amenities were to your liking.

We look forward to welcoming you back to the Four Seasons soon.

Nick Aristou
Executive Director

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2019年1月5日的点评 通过移动设备发表

卓越的服务和良好的环境!我们今天和我姐姐一起去了这家酒店。我们做了一个很棒的按摩和水疗,强烈推荐。这里的员工非常高效、善良、专业。设施也很棒,是我们经历过的最好的客户服务体验之一。我们肯定会再来的。

感谢 grace p
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Fourseasons_cyprus,四季酒店 的 Executive Director,回复了这篇点评2019年1月8日已回复
Google 翻译

Dear grace p,

Thank you for taking the time to leave such a lovely TripAdvisor review.
It is with great pleasure to hear that you and your sister enjoyed your spa day so much and that you found your massage wonderful. I will share your comments with the spa team who will be delighted to hear that they offered such a good service.
We look forward to seeing you again at the Four Seasons.

Nick Aristou
Executive Director

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2018年12月20日的点评

一流的酒店,客房和公共区域都被装饰得相当豪华,但最出色的是其员工优秀的服务。它不仅是五星级酒店,我可以说它有超过7星级的水准……我住过利马索尔地区几乎所有的5星级酒店。很明显这是最好的一家,其它酒店没有可比性。为此向酒店团队表示由衷的感谢。

1  感谢 Nikolaos P
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Fourseasons_cyprus,四季酒店 的 Executive Director,回复了这篇点评2019年1月1日已回复
Google 翻译

Dear Nikolaos P,

Thank you ever so much for posting such an amazing review on TripAdvisor.
I was really very pleased that you enjoyed so much your stay with us and it is rewarding to know that you have found our services and amenities to your satisfaction. Thank you for considering the Four Seasons as a 7-star hotel.
We look forward to welcoming you again at the Four Seasons in the near future.

Nick Aristou
Executive Director

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